Personal Banker: Cash Handling & Customer Experience Expert

Resource Bank; Bogalusa (LA); On-site; USD 32,000 - 45,000; Full time

Job summary

RESOURCE BANK is seeking a Customer-Focused Personal Banker in Bogalusa, LA to assist customers with deposits, withdrawals, and routine banking services. You will balance cash drawers, rotate vaults, and deliver quality service at the branch and drive-up window.

Ideal candidates have a High School Diploma and prior teller experience with cash handling. This role requires accuracy, integrity, and the ability to follow bank regulations and security procedures.

Qualifications

• High School Diploma or GED required.
• Previous teller experience preferred.
• Cash handling experience preferred.

Responsibilities

• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements, legal amounts, dates, etc.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Process transactions such as withdrawals, IRA contributions, HSA contributions, loan payments, night deposits, mail deposits, etc.
• Ensures and provides quality service to both internal and external customers.
• Assists customers in accessing safety deposit boxes.
• Examines coupons and bills presented for payment to verify issue, payment date and amount due.
• Performs trial balances throughout the day.
• Balances currency, coin and checks in cash drawer at end of shift.
• Greet individuals as they enter branch and drive-up window.
• Process work through Branch Capture equipment.
• Assist customers with services such as ordering ATM or debit cards, requesting stop payments, changing addresses, etc.
• Follow and comply with all bank regulations and security procedures.
• Complete all training requirements, including compliance, in a timely manner.
• Process transactions within established policies and procedures.
• Ability to lift coin bags of varying weight.
• All other duties as assigned.

Education

High School Diploma or GED

Job description

RESOURCE BANK is seeking a Customer-Focused Personal Banker in Bogalusa, LA to assist customers with deposits, withdrawals, and routine banking services. You will balance cash drawers, rotate vaults, and deliver quality service at the branch and drive-up window.

Ideal candidates have a High School Diploma and prior teller experience with cash handling. This role requires accuracy, integrity, and the ability to follow bank regulations and security procedures.