Personal Banker - Bryant, AR

First Convenience Bank; Careywood (AR); On-site; USD 27,000 - 38,000; Full time

Job summary

First Convenience Bank at FCB Bryant Wal-Mart in Bryant, AR, seeks a full-time teller to deliver exceptional customer service in a fast-paced retail banking setting. You will handle cash transactions, process deposits, and advise customers on bank products to support financial success.

You will also build relationships, work with a diverse customer base including Spanish speakers, and uphold policies while maintaining reliable attendance.

Qualifications

• Must be at least 18 years old.
• High school diploma, high school equivalency or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Provide exceptional customer service and handle cash in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services to support financial success.
• Follow bank policies and supervisor directions.
• Be accountable for monthly new account production as assigned by upper management.
• Participate in in-store prospecting and a sales-focused environment.
• Process deposits and pay out funds, balance daily operations.
• Receive cash and checks, verify amounts, and check endorsements.
• Enter transactions into computer and issue receipts; sell money orders and bank services.
• Process wires and cash advances; cross-sell bank services to a diverse customer base.
• Perform tasks as requested by supervisors; maintain regular attendance and punctuality.

Skills

Retail experience

Teamwork

Flex schedule

Customer service

Education

High school diploma or equivalent

Job description

Location

FCB Bryant Wal-Mart

Location Address

400 Bryant Ave.

Position Type

Full Time

Requirements

• * At least 18 years of age
• * High school diploma, high school equivalency or currently attending high school
• * Six months of work experience in a retail or customer service environment preferred
• * Must be able to work a flexible schedule including evenings, weekends, and holidays
• * Must successfully pass background investigation according to company policy
• * Must be able to get along with co-workers and work effectively in a team environment

Job Description

• * Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• * Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• * Follow established policies in accordance with the bank and the supervisor s direction
• * Accountable for the personal achievement of monthly new account production as assigned by upper management
• * Participate in an active sales environment that may require in-store aisle prospecting
• * Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• * Receive cash and checks for deposit, verify amounts, and look for check endorsements
• * Examine cash carefully to guard against acceptance of counterfeit checks and identification
• * Enter transactions into computer and issue customer receipts
• * Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• * Process western union wires and cash advances
• * Cross-sell bank services and products
• * Provide bank services to a diverse customer base, including a large Spanish speaking population
• * Perform other tasks requested by supervisors as they relate to the bank and its functions
• * Regular and predictable attendance and punctuality

* Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• * Required to stand or walk for extended periods of time dependent upon branch location
• * Ability to work in a high volume, stressful and noisy environment
• * Schedules are prepared based on business need and subject to change at any time
• * Operate a computer and other office machinery
• * Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.