Personal Banker

OneAZ Credit Union; Tucson (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Holidays

Floating holidays

Personal days

Vacation days

Sick time

Job summary

OneAZ Credit Union in Oro Valley, AZ is seeking a personable Personal Banker to open accounts, assess members' financial needs, and guide them toward OneAZ products and solutions. You will onboard new members, facilitate loans, and help grow our member base through proactive, client-focused service.

You will build relationships, handle teller transactions, and represent OneAZ across in-branch, online, and ATM channels while delivering compassionate, knowledgeable service to our community.

Qualifications

• High School Diploma or GED is required.
• 1–3 years in a customer service, sales, or client-facing role.
• Cash handling experience preferred, ideally in a financial institution.
• Strong relationship-building and client-focused sales skills.
• Excellent verbal, phone, email, and writing skills.

Responsibilities

• Open accounts and learn members' financial needs to identify OneAZ products.
• Onboard new members by opening accounts and facilitating loans.
• Follow up with client-focused outreach and build community relationships.
• Conduct teller activity and transactions to support branch operations.
• Assist members with banking through in-branch, internet, mobile app, and ATM channels.

Skills

Customer service

Sales

Relationship building

Communication skills

Education

High School Diploma or GED

Job description

Join Us in Making an Impact

At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it!

You’reimpactful, compassionate, and fearless,ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you,let’sbuild something great together.

What You’ll Do

This position will be located at our Oro Valley Branch: 10718 N Oracle Rd, Oro Valley, AZ 85737

OneAZ's Personal Bankers emulate the Credit Union's Core Values by building relationships with members, and providing trusted advice in discovering, growing, and fulfilling our members' financial lives and livelihood.

• Develop in-depth knowledge of OneAZ's business goals, branch operations, products, and marketing campaigns.
• Fulfill members' best interests by opening accounts, learning their financial needs, and identifying OneAZ products and solutions.
• Onboard new members by opening accounts, facilitating loans, and following up with client-focused outreach.
• Build relationships, rapport, and OneAZ's brand in the community, including attending and supporting events and activities.
• Analyze member financial information, such as financial profile.
• Facilitate completing member loan applications for submission to underwriting. Conduct loan closings with members.
• Support members' banking efficiently through internet, mobile app, branch, and ATM channels.
• Expand customer base by networking with existing and prospective new members.
• Conduct teller activity and transactions, according to branch business needs.

What You Bring

• High School Diploma or General Educational Development (GED) required.
• One to three years' related experience in a customer service, sales, or client-facing role.
• One year of cash handling preferred, ideally at a financial institution.
• Strong relationship-building and client-focused sales skills.
• Excellent verbal, phone, email, internet, and writing skills.
• A passion for people, innovation, and growth.
• Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time
• Target hiring range $20/hr - $25/hr (Depending on experience and prior to any incentives this position is eligible for)

Why Join OneAZ?

At OneAZ,we’renot just a credit union;we’rea financial trailblazer that passionately cares about inspiring dreams and driving prosperity in the communities we serve. We exist to clear the way for dreamers and doers, aspiring to be the bankfor new pioneers.

We are driving change in our communities, constantly improving our products and services so our members and their families can relentlessly pursue their dreams. By embodying our values and living our promise, you’ll be part of a team committed to exceeding expectations and redefining what’s possible.

Additional Notes:

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidates for this position will be required to sign an authorization for OneAZ to