Personal Banker

OneAZ Credit Union; Oro Valley (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

OneAZ Credit Union in Oro Valley, AZ is hiring a Personal Banker to help members achieve their financial goals. You will open accounts, assist with loans, and build lasting relationships through excellent service across branches, online and mobile channels.

The ideal candidate has 1–3 years in customer service or sales, strong communication skills, and a passion for people and growth. Prior cash handling is preferred; a high school diploma or GED is required. Competitive hourly pay is offered.

Qualifications

• 1–3 years of customer service, sales, or client-facing experience.
• Cash handling experience preferred, ideally in a financial institution.
• Strong relationship-building and client-focused sales skills.
• Excellent verbal, phone, email, and writing skills.
• Passion for people, innovation, and growth.

Responsibilities

• Develop in-depth knowledge of goals, branch operations, products, and campaigns.
• Open accounts and identify OneAZ products to meet members' needs.
• Onboard new members by opening accounts and facilitating loans.
• Build relationships and represent OneAZ in the community.
• Analyze member financial information and assist with loan applications.
• Support members through internet, mobile app, branch, and ATM channels.
• Expand the member base through networking with existing and prospective members.
• Conduct teller activity and transactions as needed.

Skills

Customer service

Sales skills

Relationship building

Cash handling

Communication skills

Education

High School Diploma or GED

Job description

Join Us in Making an Impact

At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it!

You’reimpactful, compassionate, and fearless,ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you,let’sbuild something great together.

What You’ll Do

This position will be located at our Oro Valley Branch: 10718 N Oracle Rd, Oro Valley, AZ 85737

OneAZ's Personal Bankers emulate the Credit Union's Core Values by building relationships with members, and providing trusted advice in discovering, growing, and fulfilling our members' financial lives and livelihood.

• Develop in-depth knowledge of OneAZ's business goals, branch operations, products, and marketing campaigns.
• Fulfill members' best interests by opening accounts, learning their financial needs, and identifying OneAZ products and solutions.
• Onboard new members by opening accounts, facilitating loans, and following up with client-focused outreach.
• Build relationships, rapport, and OneAZ's brand in the community, including attending and supporting events and activities.
• Analyze member financial information, such as financial profile.
• Facilitate completing member loan applications for submission to underwriting. Conduct loan closings with members.
• Support members' banking efficiently through internet, mobile app, branch, and ATM channels.
• Expand customer base by networking with existing and prospective new members.
• Conduct teller activity and transactions, according to branch business needs.

What You Bring

• High School Diploma or General Educational Development (GED) required.
• One to three years' related experience in a customer service, sales, or client-facing role.
• One year of cash handling preferred, ideally at a financial institution.
• Strong relationship-building and client-focused sales skills.
• Excellent verbal, phone, email, internet, and writing skills.
• A passion for people, innovation, and growth.
• Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time
• Target hiring range $20/hr - $25/hr (Depending on experience and prior to any incentives this position is eligible for)

Why Join OneAZ?

At OneAZ,we’renot just a credit union;we’rea financial trailblazer that passionately cares about inspiring dreams and driving prosperity in the communities we serve. We exist to clear the way for dreamers and doers, aspiring to be the bankfor new pioneers.

We are driving change in our communities, constantly improving our products and services so our members and their families can relentlessly pursue their dreams. By embodying our values and living our promise, you’ll be part of a team committed to exceeding expectations and redefining what’s possible.

Additional Notes:

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidates for this position will be required to sign an authorization for OneAZ to