Personal Banker

OMB Bank; Springfield (MO); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Excellent work environment

Stability with a locally owned bank

Paid Leave: Vacation, Military, Bereav

Jury Duty

Cost friendly insurance

100% match of retirement savings

Discounted financial service fees

Job summary

OMB Bank's Personal Banker role places you as a key customer contact, assisting with opening deposits and resolving issues while cross-selling products. The position blends teller and banker duties to build relationships and support universal banking needs.

Based in Springfield, MO, the role is full-time (40 hours) with hours Mon–Fri and rotating Saturdays. A high school diploma and retail banking experience are required; 3–5 years personal banking preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of retail banking experience required.
• 3–5 years personal banking experience preferred.

Responsibilities

• Open all types of deposit accounts (checking, savings, CDs, IRAs).
• Resolve customer service issues and cross-sell bank products and services.
• Process routine transactions (deposits, withdrawals, payments, check issuance).
• Develop relationships with customers and address universal banking needs.

Skills

Customer service

Communication skills

Math skills

Problem solving

Computer skills

Multitasking

Organizational skills

Cross-selling

Education

High school diploma or equivalent

Job description

Description

Personal Banker

Job Summary:

At OMB, Personal Bankers are a key point of contact for customers, ensuring high-quality service and efficient banking operations. Duties will include opening all types of deposit accounts (checking, savings, certificates of deposit, and individual retirement accounts, etc.), resolving customer service issues and cross-selling bank products and services. Other duties include processing routine transactions (deposits, withdrawals, payments, check issuance, and consumer loan applications). This role combines the responsibilities of both a Teller and a Personal Banker, offering an opportunity to develop relationships with customers while addressing their full range of universal banking needs.

Primary Location/Schedule:

• 1535 W. Sunshine St., Springfield, MO 65807
• Monday – Friday; 7:30 am – 6:00 pm, and rotating Saturdays 8:45 am – 12:00 pm
• Fulltime; 40 hours per week, average

Position Requirements:

• High school diploma or equivalent
• A minimum of two years of retail banking (including new account and teller transactions) required
• Three to Five years personal banking experience preferred

Required Skills

• Excellent customer service and strong communication skills
• Strong mathematical, problem-solving and computer skills
• Effective multi-tasking and organizational skills
• Willingness to proactively cross-sell bank products & services

Employee Benefits:

• Excellent work environment where you are appreciated and recognized for your individual efforts and contributions
• Stability with a locally owned community bank that is growing and expanding in the region
• Paid Leave: Vacation, Military, Bereavement, and Jury Duty
• Cost friendly insurance: medical, dental, vision, critical illness, accident, supplemental life w/ AD&D
• 100% match of retirement savings (up to plan limit)
• Discounted financial service fees on select OMB products and services
• Plus more

Futures made brighter. Banking made better

OMB Bank was founded in 1999 with a commitment to excellence in service. We offer our customers the latest in banking products and services combined with old-fashioned customer service. We are committed to giving our employees the kindness, courtesy, and professionalism they deserve. This philosophy has resulted in our growth from one bank in Springfield to ten branches in Springfield and surrounding communities in Missouri and Kansas.

Disclaimer:

The above description relates the general nature and level of work performed by people assigned to this classification. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform tasks outside of their regular responsibilities from time to time, as needed.

EOE/VETERANS/DISABLED E-VERIFY EMPLOYER