Personal Banker

First National Bank Texas; Round Rock (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

First National Bank Texas in Round Rock, United States, seeks an energetic teller to support high-volume customer transactions and sales. You will handle deposits, cash, checks, and teller transactions while ensuring accuracy and friendly service.

The role emphasizes cross-selling bank products to a diverse customer base, including Spanish speakers, with a requirement for flexible scheduling and dependable attendance. Equal opportunity employer.

Qualifications

• At least 18 years of age.
• High school diploma or equivalent or currently in high school.
• Six months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends and holidays.
• Pass background check as per policy.
• Ability to work well in a team.

Responsibilities

• Provide exceptional customer service, handling receipts and payments in a high-volume environment.
• Process deposits and cash withdrawals, balance daily operations.
• Cross-sell bank services and products to customers.
• Receive cash/checks, verify amounts and endorsements.
• Operate computer and basic office machinery.

Skills

Cash handling

Customer service

Sales

Spanish language

Banking knowledge

Education

High school diploma or equivalent

Tools

Computer skills

Job description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Location

FCB University HEB

Location Address

250 University Blvd