Personal Banker

First National Bank Texas; Richland Hills (TX); On-site; USD 29,000 - 36,000; Full time

Job summary

First National Bank Texas is hiring a teller to provide exceptional customer service, handle cash transactions, and promote bank products. You will work in a fast-paced branch environment, handling deposits, withdrawals, and check cashing while ensuring accuracy and compliance.

The role requires a high school diploma or equivalent and at least 6 months of retail or customer service experience. Bilingual skills are a plus to serve a diverse customer base, including Spanish speakers.

Qualifications

• High school diploma or equivalent required.
• Six months of retail or customer service experience preferred.

Responsibilities

• Provide exceptional customer service with cash handling in a high-volume environment.
• Promote bank products and services to support customers' financial goals.
• Follow bank policies and supervisor directions.
• Record all transactions accurately and balance daily operations.
• Cross-sell bank services and assist diverse customers, including Spanish speakers.

Skills

Cash handling

Customer service

Sales skills

Bilingual (Spanish)

Education

High school diploma or equivalent

Job description

Job Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Location

FCB N. Richland Hills Wal-Mart

Location Address

6401 N.E. Lp. 820