Personal Banker

Guaranty Bank and Trust NA; Paris (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking bank dedicated to community service and employee development. As a Personal Banker, you'll enhance customer relationships while delivering tailored financial solutions. This role offers a unique blend of traditional banking and customer service, ensuring a fulfilling experience for both you and your clients. With a focus on continuous training and a supportive culture, you'll thrive in an environment that values innovation and collaboration. Be part of a team that empowers customers to achieve their financial dreams and make a meaningful impact in the community.

Benefits

Competitive Pay

Comprehensive Benefits

Paid Time Off (PTO)

On-the-Job Training

Educational Opportunities

Qualifications

• Minimum of six months' previous banking or customer service experience required.
• Strong communication skills to build customer relationships based on trust.

Responsibilities

• Work with customers to build loyalty and deepen relationships.
• Conduct outbound sales activities to establish visibility in the community.

Skills

Customer Relationship Management

Communication Skills

Critical Thinking

Problem-Solving

Microsoft Office Proficiency

Education

High School Degree

Job description

Join the Guaranty Bank and Trust Team!

Are you ready to embark on a thrilling career in the banking industry? At Guaranty Bank and Trust, we're more than just a bank—we're a community of passionate individuals dedicated to making a positive impact. From personalized service to active community involvement, we support our neighbors in meaningful ways, and we want you to be a part of this incredible journey.

Why Choose Us?
Founded in 1913, Guaranty Bank & Trust has been serving its community with a mission that goes beyond financial transactions, focusing on building bridges, nurturing growth, and ensuring a brighter future. Recognized for its excellence, Guaranty Bank & Trust has been named one of the "Best 100 Companies to Work for in Texas" by Texas Monthly Magazine for thirteen consecutive years and has earned a 5-star rating from Bauer Financial, Inc.

Exciting Opportunities Await

At Guaranty Bank and Trust, we believe in taking care of our team just as well as we take care of our customers. Enjoy competitive pay, comprehensive benefits, and ample Paid Time Off (PTO) to ensure your work-life balance. But that's not all! We prioritize on-the-job training and continued educational opportunities so your career can flourish.

We are currently searching for the right person to join our team as a Personal Banker- NA. The Personal Banker-NA position combines both traditional Personal Banker and Teller duties for a more wholistic experience for our customers.

Our Company's culture supports customers in achieving their financial goals and dreams. The Personal Banker is able to help contribute to this by:

Job Duties:

This position will only train in opening new accounts. Below are the duties of the position.

• Working with customers and prospects to build loyalty and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs
• Taking ownership of the customer experience including on-boarding and resolving service issues
• Conducting some outbound sales activities such as meeting with local businesses and attending community events to establish visibility in the community and drive business to the bank
• Connecting customers to the appropriate loan, mortgage, treasury management, or investment specialists that can help them with specialized financial needs
• Contacting new customers by phone to follow up to ensure customer satisfaction, resolve issues, and address any additional financial needs based on the customer's financial priorities

Qualifications & Skills:

• Displays passion, commitment and drive to deliver an experience that improves our customer's financial lives
• Excellent communication skills that build customer relationships based on trust
• Strong critical thinking and problem-solving skills to meet our customer's needs
• Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to change
• Ability to collaborate with others to achieve shared goals
• Proficient in Microsoft Office

Education, Experience & Licenses:

• High school degree or higher- required
• Minimum of six months' previous banking or customer service experience- required
• Minimum of six months' cash handling experience.- required

Be Part of Something Bigger
Imagine working in a place where your career drives both personal success and customer satisfaction. Our commitment to employee advancement is genuine—Guaranty Bank and Trust is the perfect place for professionals eager to build a rewarding career. Join us and thrive in a culture that values innovation, collaboration, and career development. We can't wait to meet you!

At Guaranty Bank and Trust, we empower our customers to achieve their financial dreams and goals. As a Personal Banker, you'll play a pivotal role in this mission. Ready to make a difference? Join us and turn your career aspirations into reality!

Experience Required

• Less than 1 year(s): A minimum of six months' cash handling and customer service experience.
• Less than 1 year(s): A minimum of six months' previous banking experience.

Education Required

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.