Personal Banker

First National Bank Texas; Mesquite Valley (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas is seeking a customer service-focused teller in a high-volume branch. You will handle cash deposits and payments while evaluating customer needs and recommending bank products. The role requires accuracy, teamwork, and adherence to bank policies.

The position supports a diverse customer base, including Spanish speakers, with a schedule that may include evenings and weekends. Strong communication and reliability are essential for success in this role.

Qualifications

• Minimum 18 years old
• High school diploma or GED required or in progress
• Six months in retail or customer service preferred
• Flexible schedule including evenings, weekends, and holidays
• Background check as per policy
• Team player with ability to cooperate with coworkers

Responsibilities

• Provide exceptional customer service with cash handling in a high-volume environment
• Evaluate and suggest bank products to support customer financial success
• Follow bank policies and supervisor directions
• Achieve monthly new account production targets
• Participate in in-store prospecting and sales activities
• Process deposits and cash transactions accurately and balance daily operations
• Receive cash/checks, verify amounts and endorsements
• Guard against counterfeit currency and misidentification
• Enter transactions in computer systems and issue receipts
• Sell money orders, cashier\'s checks, wires, and CDs
• Process Western Union wires and cash advances
• Cross-sell bank services to diverse customers including Spanish speakers
• Perform other tasks as directed; maintain attendance and punctuality
• Approval limits based on authority level

Skills

Cash handling

Customer service

Sales

Spanish language

Education

High school diploma or GED

Tools

Banking software

Job description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Location

FCB Mesquite Galloway Kroger

Location Address

525 N. Galloway Ave.