Personal Banker

First National Bank Texas; Red Oak (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas is seeking a front-line banking associate at the Red Oak Wal-Mart location to deliver exceptional customer service in a high-volume sales environment. You will handle cash transactions, process deposits and payments, verify transactions, and promote bank products to help customers achieve their financial goals.

You must be at least 18 with a high school diploma or equivalent, and you should be flexible to work evenings, weekends, and holidays.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• Six months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Must pass background check.
• Ability to work in a team and with diverse customers.

Responsibilities

• Provide exceptional customer service and handle cash receipts and payments.
• Evaluate customer relationships and promote bank products and services.
• Follow bank policies and supervisor directions.
• Aim to meet monthly new account production targets.
• Prospect in-store and cross-sell bank services.
• Process deposits, cash checks, issue receipts, and balance daily operations.
• Handle money orders, cashier's checks, wires, and CDs.
• Serve a diverse customer base, including Spanish speakers.
• Perform other tasks as requested by supervisors.

Skills

Customer service

Cash handling

Sales

Spanish language

Education

High School Diploma or equivalent

Job description

FNBT is an equal opportunity employer.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Location

FCB Red Oak Wal-Mart

Location Address

100 Ryan Dr.