Personal Banker

First Community Bancshares, Inc.; Huntsville (TX); Presencial; USD 29 000 - 40 000; Tempo integral

Resumo da oferta

First Community Bancshares, Inc. in Huntsville, TX is seeking a Teller to deliver exceptional customer service in a high-volume banking setting. Handle cash receipts, deposits, and balance daily transactions while following bank policies and procedures.

You will evaluate customer needs, promote bank products, and cross-sell services to a diverse clientele, including Spanish speakers. A high school diploma and flexible availability are required.

Qualificações

• High school diploma or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsabilidades

• Under supervision, provide exceptional customer service, involving receipt and payment of cash in a high-volume sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services.
• Follow established policies in accordance with bank policies and supervisor direction.
• Accountable for monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds accurately and balance each day’s operations.
• Receive cash and checks for deposit, verify amounts, and look for endorsements.
• Examine cash to guard against counterfeit checks and ID.
• Enter transactions into computer and issue receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish-speaking population.
• Perform other tasks requested by supervisors related to bank functions.
• Maintain regular and punctual attendance; adhere to approval limits based on authority levels.

Conhecimentos

Customer service

Cash handling

Sales

Teamwork

Bilingual Spanish

Formação académica

High School Diploma

Descrição da oferta de emprego

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

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