Personal Banker

Dort Financial Credit Union; Commerce Charter Township (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Tuition reimbursement for full-time employees

401(k) with employer match

Paid time off and paid holidays

Job summary

Dort Financial Credit Union in Commerce Charter Township is seeking a dedicated team member to provide a variety of Credit Union services. This role involves building and strengthening member relationships while assisting with loan applications, credit score coaching, and financial counseling.

Candidates should have a High School Diploma or GED, with at least one year of customer-facing experience preferred. A positive attitude, excellent communication skills, and proficiency with Microsoft Office are essential.

Qualifications

• At least one year of customer-facing experience in credit unions or financial institutions.
• Education: High School Diploma or GED required; Bachelor’s degree is a plus.
• You should be bondable and proficient with Microsoft Office or similar software.

Responsibilities

• Provide a wide range of Credit Union services to members.
• Interview and counsel loan applicants and enroll new members.
• Offer credit score coaching and fundamental financial counseling.

Skills

Customer relationship management

Proficient with Microsoft Office

Communication skills

Education

High School Diploma or GED

Bachelor’s degree

Job description

This position will require travel to some or all of our existing branches until the official opening of the Commerce Branch in 2026.

Our existing branches are located in Flint, Grand Blanc, Fenton, Davison, Lapeer, Swartz Creek, Clio, Orion Township, Clarkston, and Owosso.

Benefits

• Medical, dental, and vision insurance
• Life/AD&D and disability coverage
• Supplemental life insurance (employee/spouse/dependent)
• HSA and FSA options
• Tuition reimbursement (full-time)
• LegalShield, pet benefits, Employee Assistance Program, and Telemedicine
• 401(k) with employer match and safe harbor
• Referral bonus program
• Paid time off and paid holidays

Your Role

As a vital member of our team, you'll provide a wide range of Credit Union services, beginning with building and strengthening member relationships by matching their needs with our products and services. Your role will also involve:

• Interviewing and counseling loan applicants and enrolling new members
• Reviewing and suggesting improvements for current and prospective loans by effectively reviewing loan applications and credit reportsAssist with loan, cash, and teller servicesOffer credit score coaching to save our members moneyFundamental financial counseling to boost our members money management knowledge

What We’re Looking For

• Education: High School Diploma or GED required; Bachelor’s degree is a plus.
• Experience: At least one year of customer-facing experience in credit unions or financial institutions.
• Skills: You should be bondable and proficient with Microsoft Office or similar software, with a positive attitude and excellent communication skills.

*Sponsorship for work authorization is not available for this position. Candidates are responsible for ensuring they have the legal authorization to work in the location where they apply.*