Personal Banker

1stnb; Bedford (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

1stnb is seeking a Bank Teller to provide excellent customer service in a fast-paced branch environment. You will handle cash transactions, promote banking products, and ensure accurate processing of deposits and payments.

The role requires flexibility for evenings, weekends, and holidays, along with the ability to work well within a team and pass a background check. Join a diverse customer base and contribute to daily banking operations.

Qualifications

• High school diploma or equivalent required.
• Minimum 6 months in retail or customer service preferred.
• Must be able to work evenings, weekends, and holidays.
• Background check must pass as per policy.
• Must work well in a team.

Responsibilities

• Provide exceptional customer service in a high-volume environment.
• Handle cash receipts and payments.
• Promote bank products and services.

Skills

Customer service

Cash handling

Sales

Teamwork

Education

High school diploma

Job description

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

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