Person In Charge - WI

PREMIUM LOAVES; Waukesha (WI); On-site; USD 19,286 - 26,174; Full time

Benefits offered by this job

Dental Insurance

Medical Insurance

Vision Insurance

Retirement plan with employer match

Paid Time Off

Tips

Job summary

PREMIUM LOAVES in Waukesha, WI is looking for a Shift Lead to oversee shifts, ensure operational excellence and maintain high levels of customer satisfaction. The Shift Lead plays a crucial role in customer service excellence while managing daily food preparations and cash drawers.

This position offers a chance to gain leadership experience, with benefits including dental, medical, and vision insurance, along with paid time off for full-time employees. Join a team that values energy, organization, and exceptional service!

Qualifications

• Must be able to lift 50 pounds.
• Must be at least 18 years old with a valid driver's license.
• Must be able to read, write, and communicate in English.

Responsibilities

• Ensure every customer receives world-class customer service.
• Route deliveries and serve drivers to maximize business speed.
• Complete and oversee daily food preparation.
• Complete and oversee opening and closing procedures.
• Manage cash drawers during the shift.

Skills

Customer service

Leadership

Stress management

Communication in English

Job description

Job Details

Location: Waukesha, WI 53186

Salary: $14.00 - $19.00 hourly

Job Summary

Shift Leads run a shift, but do not have authority over other employees. The Shift Lead’s job is to ensure high levels of customer satisfaction and to confirm that operational standards are maintained at all times during their shift.

Duties and Responsibilities

• Ensures that every customer receives world-class customer service.
• Routes deliveries and serves drivers to maximize delivery business and speed within the four walls of the restaurant.
• Completes and oversees daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Completes and oversees opening and closing procedures.
• Executes systems and procedures with 100% integrity and completeness; completes daily paperwork as necessary.
• Responsible for 100% of the cash drawers at all times during the shift.
• Displays a sense of urgency in all tasks.

Knowledge, Skills, and Abilities

• Must be able to read and write and communicate in English.
• Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday.
• Must be able to lift 50 pounds.
• Must be at least 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance and a clean driving record.

Special Requirements

• Willing to work evenings, holidays, weekends as business dictates.
• Ability to establish priorities, work independently and proceed with objectives with minimal supervision.
• Ability to handle and resolve customer threats and issues.
• Ability to handle stress and a high-volume enterprise.

Qualifications

Be a Shift Lead at Jimmy John’s – Run the Shift, Rock the Sandwiches! Excited by high-energy shifts and keeping everything moving smoothly? Jimmy John’s is looking for a Shift Lead to take charge when the General Manager isn’t on duty. You’ll make sure every sandwich is perfect, every customer leaves happy, and the team stays sharp, fast, and on point.

This isn’t just a job—it’s a chance to lead a talented crew, gain real leadership and operations experience, and grow your skills with paid training. If you’re organized, energetic, and ready to step up, this is your moment to shine!

Benefits and Compensation

Supplemental Pay and Reimbursements:

• Tips

Benefits for Full‑time (30+ hours/week):

• Dental Insurance
• Medical Insurance
• Vision Insurance
• Retirement plan with employer match
• Paid Time Off

Benefits for Part‑time (under 30 hours/week):

• Paid Time Off

EEO Statement

The Company will consider requests or exceptions based on legally protected religious observances, as reasonable accommodations to an employee’s disability, or as otherwise required by law.