Person In Charge

Jimmy John's; Decatur (AL); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Jimmy John's seeks a Person In Charge (PIC) to assist the General Manager in daily store operations. You will lead by example to maintain exceptional order, train staff, and ensure all employees perform duties efficiently while upholding food safety and cash handling policies.

You will greet customers with a smile, sustain high service standards, and manage operations to deliver a top-tier in-store experience. This role requires a 40+ hour work week in-store.

Qualifications

• Must be able to work a 40+ hour week.
• At least 18 years of age with valid driver license and clean driving record.
• Basic proficiency with MS Word, Excel, Outlook, and Adobe Acrobat.
• Ability to train and perform all roles (Assistant Manager, PIC, InShopper, Delivery Driver).
• Ability to handle fast-paced and high-stress situations in-store.
• Ability to lead and prioritize with minimal supervision.

Responsibilities

• Oversee store operations alongside the General Manager.
• Lead by example and ensure store systems are followed with integrity.
• Greet and thank customers with a smile and eye contact.
• Maintain customer service standards and store cleanliness.
• Operate cash register and manage cash handling policies.
• Train staff across roles as needed.
• Ensure compliance with food safety guidelines.

Skills

Customer service

Team leadership

Cash handling

Operations management

Stocking & merchandising

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Adobe Acrobat

Job description

A PIC (Person In Charge) is similar to a 2nd Assistant Manager. PIC's help oversee in-store operations alongside the General Manager. The PIC plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. PIC must lead by example and execute systems and procedures with 100% integrity. As an PIC, your attitude needs to be enthusiastic, friendly, and positive.

Essential Functions include:

• Responsible for customer product and service standards
• Foster an environment of team work
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety and security guidelines
• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Requirements:

• Ability to work a 40+ hour week
• At least 18 years of age, with valid driver license and clean driving record
• Basic understanding of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat
• Must be able to perform, teach and train all aspects of Assistant Manager, PIC, InShopper and Delivery Driver positions, as needed
• Ability to handle fast-paced and high stress situations in the store
• Organize and establish priorities in the store with minimal supervision
• Willing to coach and task-manage employees on store operations

Additional Requirements:

• Must be at least 18 years of age, have a valid driver license, car and clean driving record
• Must be able to lift 30-40 lbs regularly throughout shifts
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Company Introduction

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!