Store Operations Leader – Customer Experience

Jimmy John's; Huntsville (AL); Sur place; USD 35 000 - 45 000; Plein temps

Résumé du poste

A leading food service company in Huntsville is seeking a 1st Assistant Manager to oversee day-to-day operations. The role involves ensuring exceptional customer service, maintaining store standards, and leading a team effectively. Candidates must be at least 18 years old and capable of lifting 30-40 lbs. Applicants should have a valid driver license and display strong teamwork and customer service skills. Join a dynamic environment focused on quality and customer satisfaction.

Qualifications

• Ability to work a 40+ hour week.
• Must be at least 18 years of age with a valid driver’s license.
• Ability to lift 30-40 lbs regularly throughout shifts.
• Ability to handle fast-paced and high-stress situations.

Responsabilités

• Oversee in-store operations alongside the General Manager.
• Ensure the store is in exceptional order.
• Lead by example and execute systems and procedures.
• Provide exceptional customer and store experience.

Connaissances

Customer service

Teamwork

Food safety compliance

Cash handling

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Adobe Acrobat

Description du poste

1st Assistant Managers

A 1st Assistant Managers helps oversee in-store operations alongside the General Manager. The 1st Assistant Manager plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. 1st Assistant Managers must lead by example and execute systems and procedures with 100% integrity. As an 1st Assistant Manager, your attitude needs to be enthusiastic, friendly, and positive.

Essential Functions include:

• Responsible for customer product and service standards
• Foster an environment of team work
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety and security guidelines
• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Requirements:

• Ability to work a 40+ hour week
• At least 18 years of age, with valid driver license and clean driving record
• Basic understanding of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat
• Must be able to perform, teach and train all aspects of Assistant Manager, PIC, InShopper and Delivery Driver positions, as needed
• Ability to handle fast-paced and high stress situations in the store
• Organize and establish priorities in the store with minimal supervision
• Willing to coach and task-manage employees on store operations

Additional Requirements:

• Must be at least 18 years of age, have a valid driver license, car and clean driving record

• Must be able to lift 30-40 lbs regularly throughout shifts

• Ability to stand, bend, reach and scoop through-out assigned shift

• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!