Person-Centered Planning Coordinator

ADP, Inc.; Gaithersburg (MD); On-site; USD 54,000 - 66,000; Full time

Job summary

Opportunities, Inc. in Gaithersburg, MD is seeking a full-time Support Coordinator to manage a caseload of 25–30 individuals.

You will coordinate day-to-day services, develop robust Person-Centered Plans, and ensure compliance with state requirements while collaborating with staff, people served, and providers. The role requires strong organizational skills, experience with LTSS/iCareManager, and the ability to drive service planning with families and program staff.

Qualifications

• Bachelor’s degree in counseling, social work, business or related field.
• Experience working with adults with intellectual and developmental disabilities.
• Knowledge regarding DDA Waiver services.
• Self-starter with initiative to complete tasks.
• Strong organization and time management skills.
• Proficiency in Microsoft Office suite.
• Valid driver's license and reliable transportation.

Responsibilities

• Act as the primary point of contact for people in services and families.
• Coordinate with Employment Specialists to support employment outcomes.
• Maintain iCareManager records and quarterly PCP progress.
• Prepare and monitor Person-Centered Plans in compliance with COMAR.
• Attend required team meetings and train staff on PCP.
• Advocate for people’s rights and choices within the service system.
• Manage transportation authorization and service units.

Skills

Strong communication

Coordination

Time management

Cultural competence

Driver's license

Education

Bachelor’s degree in counseling, Social Work, Business or related field

Tools

Microsoft Office

Job description

Opportunities, Inc. in Gaithersburg, MD is seeking a full-time Support Coordinator to manage a caseload of 25–30 individuals.

You will coordinate day-to-day services, develop robust Person-Centered Plans, and ensure compliance with state requirements while collaborating with staff, people served, and providers. The role requires strong organizational skills, experience with LTSS/iCareManager, and the ability to drive service planning with families and program staff.