Permitting Services Lead
Frederick County Government, Maryland
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Benefits offered by this job
Job summary
Frederick County Government seeks a technical and administrative professional to oversee permit intake, processing, and compliance within the Permitting Services unit. You will supervise Permits staff, coordinate with inspectors, and assist in policy development under the Manager, Permitting Services.
The role requires strong knowledge of permitting processes, audits, and stakeholder communication with Contractors and the public.
Qualifications
- Associate’s degree required with 3+ years permitting services experience, including supervising others.
- Substitutions: Bachelor's with 1 year supervisory experience or HS diploma with 5 years supervisory experience.
Responsibilities
- Provide guidance and direction to Permit staff on processing and management of permit and license processes.
- Perform quality control, audits, and assurance reviews on applications and follow up as needed.
- Coordinate with inspectors to process Temporary Certificates of Occupancy.
- Attend meetings for Electrical, Plumbing, and Gaming Boards and track minutes.
- Maintain project files, databases, and status documents; scanning and filing.
- Assist Manager with assigning objectives and evaluate staff performance.
- Train Customer Service Technicians, Permits Coordinators, and Administrative Specialists.
Skills
Education
Tools
Job description
JOB INFORMATION Non-exempt (compensatory and/or overtime eligible); full-time; 40 of hours worked; Monday – Friday; 7:30 am to 4:00 pm; full benefits
This technical and administrative position oversees permit intake, processing, and compliance for various building functions, ensuring proper applications, fees, and regulatory adherence. The position works with contractors, design professionals, and the public. The position also assists in permit processing policy development with leadership, supervises implementation and corrective actions, and participates in meetings to address permitting activities and resolve issues. Direction is given to Permits staff; supervision is received from the Manager, Permitting Services.
NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate.
Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.
Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.
- 11 days of Vacation leave with increase after 2 years of employment
- 15 days of Sick leave with unlimited annual carryover
- 11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)
- Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
- Employee Health Center with no or low-cost primary and urgent care
- 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
- County and Employee funded Defined Benefit Pension Plan
- Vesting after 5 years of service
- Additional service credit for eligible previous public service, military service, etc.
- Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
- Generous Tuition Reimbursement Program
- Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan
NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year.
For more information, visit our benefits page on the Frederick County Government job opportunities webpage.
- Provide guidance and give direction to Permit staff regarding the processing and management of the permit and license processes
- Perform quality control, audits, and assurance reviews on applications received and processed; follow up on audits as needed
- Coordinate with inspectors to process Temporary Certificates of Occupancy applications
- Attend meetings for Electrical, Plumbing, and Gaming Boards, and keep track of meetings and minutes
- Maintain project files, databases, spreadsheets, and project status documents, including scanning and filing documents
- Assist the Manager of Permitting Services with the assignment of work objectives for staff, coordinate, review, and evaluate the work performance of staff
- Assist with overall staff involvement with centralized intake and processing and provide guidance and training to Customer Service Technicians, Permits Coordinator and Administrative Specialists regarding processing and management of the permit and license processes
- Perform other related duties as required
To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employee's position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.
The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Associate’s degree
- Minimum of 3 years of permitting services work experience which must include at least one year of work experience supervising or directing the work of others
Substitutions for the above-listed required education and experience is a Bachelor’s Degree with 1 year work experience as described above which must include at least 1 year of work experience supervising or directing the work of others or High School Diploma with 5 years work experience as described above which must include at least 1 year of work experience supervising or directing the work of others.
A successful incumbent operating in this role displays the following:
- Knowledge of processes and procedures related to all permitting types
- Knowledge of laws, codes, regulations, and requirements regarding the planning and permitting, along with Frederick County's permitting and construction process
- Extensive knowledge of building and permitting activities and all construction trades
- Knowledge of the principles and objectives of all permitting and inspection responsibilities
- Knowledge of plan review and field inspection practices and principles
- Knowledge of laws, regulations, and requirements regarding local land use and land preservation
- Knowledge of how to effectively read building, site and improvement plans
- Knowledge of Frederick County ordinances related to building, gaming, plumbing and electrical
- Ability to monitor and evaluate employees with various skill sets and responsibilities
- Ability to provide training for appropriate software platforms
- Ability to effectively locate code related to current code adoptions of the International Building Code, International Residential Code, International Plumbing Code, National Electrical Code, National Fire Protection Association, etc.
- Work experience in data management
- Additional years of permitting work experience
- College degree in urban or regional planning, geography, public administration, or a related field
- While working in this position, the employee is required to constantly sit; and occasionally walk
- While working in this position, the employee is required to constantly work indoors
- Available for varied evening and weekend work hours to accommodate meetings, special events, etc.
- Ability to provide own transportation as needed for meetings and other commitments
- Failure to meet or maintain the minimum qualifications or additional requirements may result in disciplinary action up to and including termination
- An evaluation of training and qualifications
- Skills testing
- One or more interviews
Frederick County Government is committed to providing an inclusive work environment and complies with all applicable laws and regulations regarding workplace accommodation, including for individuals with disabilities. Applicants who require reasonable accommodation during the application and hiring process may contact the Talent Acquisition section of Human Resources. Inquiries about accommodations can be sent to Recruitment@FrederickCountyMD.gov
A defined benefit retirement plan is provided for all regular County employees. Employees are automatically enrolled in either the Uniformed Plan (5 year vesting) or the Non-Uniformed Plan (5 year vesting, effective 07/01/2024) depending upon position classification. The majority of support for the plan is provided by the County; however, employees are required to make a mandatory pre-tax contribution towards their benefit. Retirement benefits are payable at normal, early or delayed retirement. Retirement benefits are also payable upon termination and in the event of death or disability.
County employees have a choice of two medical insurance plans, an In-Network (HMO) Plan or a High Deductible medical plan with a Health Care Savings Account, to provide coverage for medical and surgical expenses, hospital and emergency care expenses, mental health expenses and prescription drugs. The County and participants share in the cost of the health insurance with the employee having the benefit of pre tax contribution deductions. Medical insurance goes into effect on the first day of active employment.
Employees may select coverage from one of three dental plan options, ranging from a PPO plan to a dental HMO plan. Coverage includes preventive care, fillings, crowns, bridges and dentures, and the cost of dental insurance is shared by both the County and the employee. Dental insurance goes into effect on the first day of the month that follows the eligible employee's completion of 30 days of active employment
NOTE: Employees working 75% or greater of a 35 or 40 hour position are eligible for health & dental insurance.
The Flex Spending plan allows employees to pay health and day care expenses with pre-tax dollars. Employees may set aside part of their salary in a special account that can be used throughout the year to reimburse themselves for out-of-pocket medical expenses. The maximum contribution is $3,400 per year for Health Care Spending and $7,500 for Dependent Care Spending (work-related day care expenses). Examples of expenses that can be reimbursed for Health Care Spending include, but are not limited to: deductibles, co-payments, dental fees, chiropractors' services, and eyeglasses / contact lenses.
Employees are insured for 2 times their annual salary in case of death plus 2 times their annual salary for accidental death. Employees do not contribute to the premiums for this coverage. A Supplemental Life Insurance is also offered to regular County employees. The plan allows employees to purchase individually owned term life insurance for themselves, their spouse, and their dependents.
The County offers a Section 457 Plan. Deferred compensation plans allow participants to save for retirement in either a pre tax or post tax (Roth) investment account. Contributions are invested at the employee's direction into one or more of the variety of investment options offered by the plan. Changes may be made to the contribution levels, investment options, etc. at any time. Contribution maximums are set each year by the IRS.
County employees who have successfully passed their probationary period may apply for education reimbursement for courses that can improve or develop an employee's capabilities related to their current job or for a promotional opportunity within Frederick County Government. The benefit also covers the costs of job‑related non‑credit courses. If an employee receives a grade of at least a C, or successfully passes a non-credit course, the County reimburses the employee 75% of the costs of tuition, fees and books. If an employee doesn't remain employed with Frederick County Government for two years after a class is taken, the benefit needs to be reimbursed to FCG.
This confidential assessment, referral and counseling service is available at no cost to all employees who may need help with a personal or job‑related issue or concern.
Annual Leave – Employees are eligible to use Annual Leave after their 6 month probationary period. Annual Leave accrues as follows: Years of service days per year 0 – 2 years 11 days 2 – 10 years 17 days 10 + years 24 days
Sick Leave - Employees will earn sick leave at a rate of 15 days per calendar year. Sick Leave may also be used for illness of an employee's child, dependent, spouse, parent or parent-in-law. There is no limit on the amount of sick leave accumulated. Unused Sick Leave may be used for additional credit in the pension plan at the time of retirement.
NOTE: Regular benefited part-time employees earn annual and sick leave on a pro-rated basis based on their actual number of hours worked biweekly up to their assigned number of regularly scheduled work hours.
Other available types of leave includes, but is not limited to, Family Medical Leave, Bereavement, Jury, and Military.
The County observes 10 holidays every year and 11 are observed on years of General Elections.
For additional information on Frederick County Government's benefits package, please visit the Division of Human Resources website at www.FrederickCountyMD.gov.
All hires before January 1, 2012, will follow the benefit and leave rules as described in the Personnel Rules amended October 3, 2013.
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