Permitting Center Specialist

Orange County; Orange (VA); On-site; USD 38,000 - 54,000; Full time

Job summary

The Permit Center Technician at Orange County's Development Services Department provides critical administrative and technical support. You will assist customers, process permit applications, and issue permits while ensuring accuracy and timely handling of documentation.

You will be the primary contact for the public, developers, and contractors, guiding them through the permitting process and related codes, as well as entering data into permit software and tracking approvals.

Qualifications

• High School Diploma or GED.
• Two (2) years’ experience in permitting, construction, customer service, administrative support, or related field.
• Virginia Permit Technician Certification or ability to obtain within 18 months of hire.
• Local government experience preferred.

Responsibilities

• Serve as first point of contact for customers, developers, and contractors at the permit counter, by phone, and via email.
• Guide customers through the application process, explaining ordinances, codes, fee structures and requirements.
• Review applications for building, trades, and zoning permits for completeness and compliance.
• Enter permit and plan details into permit software and verify contractor licenses.
• Coordinate routing of plans to internal reviewers and track approvals.
• Evaluate, approve, invoice, and issue over-the-counter permits not requiring plan review.
• Issue approved building, trades, zoning, and land disturbance permits.
• Maintain accurate permit records and retrieve details via permit software.
• Track progress and communicate updates to applicants.
• Calculate fees and process payments; issue receipts.
• Ensure compliance with local ordinances and department policies.
• Schedule inspection requests by phone, email, or permit software.

Skills

Customer service

Communication skills

Multitasking

Read permit applications

Mathematical calculations

Teamwork

Independence

Tact and courtesy

Attention to detail

Education

High School Diploma or GED

Construction/permitting coursework preferred

Tools

Permitting software

Word processing

Spreadsheet

Database

Email

Internet

Office programs

Job description

The Permit Center Technician at Orange County's Development Services Department provides critical administrative and technical support. You will assist customers, process permit applications, and issue permits while ensuring accuracy and timely handling of documentation.

You will be the primary contact for the public, developers, and contractors, guiding them through the permitting process and related codes, as well as entering data into permit software and tracking approvals.