Permits & Utility Billing Specialist

Town of Fairview; Fairview (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

The Town of Fairview seeks a collaborative Customer Service Representative – Utility Billing to support permits and billing functions. You will process residential and commercial permit applications, track plan reviews, collect payments, and respond to inquiries from residents and contractors.

Ideal candidates have a high school diploma or GED and at least two years' experience in permit review or municipal utility billing, with strong communication and data-entry skills.

Qualifications

• High School Diploma or GED required.
• Minimum two years permit or plan review experience.
• Municipal utility billing experience preferred.

Responsibilities

• Process residential and commercial permit applications and reviews for accuracy.
• Process utility billing payments and maintain customer accounts.
• Provide professional customer service to residents and contractors.
• Answer questions about permitting process and verify registrations.
• Maintain records, reports and data related to permits and billing.

Skills

Data entry

Customer service

Verbal communication

Written communication

Interpersonal skills

Cash handling

Education

High School Diploma or GED

Job description

The Town of Fairview seeks a collaborative Customer Service Representative – Utility Billing to support permits and billing functions. You will process residential and commercial permit applications, track plan reviews, collect payments, and respond to inquiries from residents and contractors.

Ideal candidates have a high school diploma or GED and at least two years' experience in permit review or municipal utility billing, with strong communication and data-entry skills.