Permits & Front Desk Specialist - Public Service

Talentify; Elmhurst (IL); On-site; USD 36,000 - 51,000; Full time

Job summary

The City of Elmhurst is seeking a Customer Service Representative to provide a variety of administrative services to support the Community Development Department. Primary duties include data entry for permits, inspections, and code enforcement, plus assisting at the front counter and handling inquiries.

Ideal candidates have a high school diploma or GED and at least two years of customer service experience involving money handling and account research.

Qualifications

• High school diploma or GED required with 2 years of customer service experience involving money handling and account research.
• Experience handling money and researching accounts.
• Proficiency in MS Word and Excel and related applications.

Responsibilities

• Enters data into computer for permits, inspections and code enforcement activity.
• Assists front counter staff; issues permits; disseminates information; processes inquiries on building codes and zoning.
• Explains City rules and helps citizens fill out forms and applications for services.
• Maintains records, files, and performs general office tasks and correspondences.
• Counts funds, writes receipts, and prepares deposit tickets; may handle accounts receivable/payable.

Skills

Communication with public

Office procedures

Written and verbal communication

Data entry

Payments handling

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

The City of Elmhurst is seeking a Customer Service Representative to provide a variety of administrative services to support the Community Development Department. Primary duties include data entry for permits, inspections, and code enforcement, plus assisting at the front counter and handling inquiries.

Ideal candidates have a high school diploma or GED and at least two years of customer service experience involving money handling and account research.