Permits & Customer Service Specialist

Teton County - Jackson, Wyoming; Jackson (WY); On-site; USD 42,000 - 52,000; Full time

Job summary

Teton County in Jackson, Wyoming seeks a detail-oriented Permit Technician to provide customer service for permit applicants, explain procedures, and process Fire and Electrical permits. The role includes handling permit-related technical documents and cash transactions in a county office.

The ideal candidate will have a high school diploma, 1–3 years of clerical/administrative experience, and ICC Permit Technician certification within one year of hire.

Qualifications

• High school graduate or equivalent with clerical/administrative experience.
• Experience handling payments and basic financial reports is a plus.
• Familiarity with permitting processes and customer service principles.
• ICC Permit Technician certification required within 1 year of hire.

Responsibilities

• Assist permit applicants with applications and county software systems.
• Provide information on procedures, permits, and licensing requirements to the public.
• Issue Fire and Electrical permits and log inspections in county databases.
• Process payments for permits and related fees; prepare daily financial reports.

Skills

Interpreting permitting rules

Arithmetic calculations

Records management

Customer service

Written and verbal communication

GIS familiarity

Education

High School Diploma or GED

1–3 years clerical/administrative experience

Tools

GIS software

County permitting software

Job description

Teton County in Jackson, Wyoming seeks a detail-oriented Permit Technician to provide customer service for permit applicants, explain procedures, and process Fire and Electrical permits. The role includes handling permit-related technical documents and cash transactions in a county office.

The ideal candidate will have a high school diploma, 1–3 years of clerical/administrative experience, and ICC Permit Technician certification within one year of hire.