Permit Technician Supervisor- Development Services (Cottonwood)

Yavapai County; Prescott (AZ); On-site; USD 55,000 - 85,000; Full time

Job summary

Yavapai County seeks a results-driven professional to oversee the day-to-day operations of the customer service and permitting staff. The role includes intake and processing of complex building permits to ensure compliance with applicable procedures and regulations.

The incumbent will coordinate with county departments and public interfaces, applying knowledge of laws, rules, and privacy considerations to maintain efficient records and service delivery.

Qualifications

• Knowledge of public administration and public relations.
• Familiar with privacy regulations and department procedures.
• Experience with records and file operations.
• Strong business English, spelling and report writing.
• Proficient in Microsoft Office.

Responsibilities

• Oversee day-to-day operations of customer service and permitting staff.
• Manage intake and processing of complex building permits for compliance with procedures and regulations.

Skills

Public administration

Public relations

Privacy regulations

Records management

MS Office

Report writing

Clerical work

Information deciphering

Customer service

Supervision

Communication

Tools

Microsoft Office

Job description

This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/7591370
Under general direction, oversees the day-to-day operations of the
customer service and permitting staff. Responsible for intake and
processing of building permits of complex difficulty for compliance with
applicable procedures and regulations.

Required Knowledge, Skills, and Abilities:**\

Knowledge of:**

• Public Administration, community resources, and public relations.
• Laws, rules, and regulations regarding privacy regulations and department procedures.

• Technical and legal aspects of records and file operations.
• Records department filing systems.
• Deciphering information for statistical data.
• Business English, spelling, grammar, punctuation, and composition.
• Clerical office practices and procedures.
• Research techniques and report writing.
• Current Microsoft Office software.
• Filing and recordkeeping.\

Skill In

• Management and supervision.
• Technical and detail report writing.
• Communicating effectively verbally and in writing and communicating

orally in a face-to-face setting and by telephone with public and
employees.

• Establishing and maintaining effective working relationships with

employees, other agencies, and the public.

• Organization and adherence to detail.

Ability To

• Effectively manage the public and exercise good judgement.
• Comprehend and make inferences from complex written material.
• Develop and maintain effective working relationships with

associates, employees of other departments, representatives of other organizations, County officials, and the public.

• Keep management informed of key operating issues affecting the

department.

• Remain current in knowledge required to perform assigned duties.
• Handle confidential matters and maintain discretion.
• Act with courtesy, tact, and diplomacy.