Permit Technician I: Permitting & Customer Service Pro

City of Newberry; Newberry (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

FRS

Health insurance

Life insurance

Paid leave and holidays

Paid parental leave

Tuition reimbursement

Professional development

Job summary

The City of Newberry is seeking an enthusiastic Permit Technician I to join our Building Department. This frontline role guides residents and contractors through the permitting process, providing responsive service and accurate data entry to ensure compliance.

Responsibilities include reviewing applications, coordinating plan reviews, calculating fees, maintaining records, and supporting online permitting systems. A strong customer focus and familiarity with MS Office are essential.

Qualifications

• High school diploma or equivalent.
• Minimum three years of administrative/data entry experience.
• Minimum one year of cash handling experience.
• Strong customer service and communication skills.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Florida Notary Public commission or able to obtain.
• ICC Permit Technician certification or able to obtain within 1 year.

Responsibilities

• Serve as primary contact for residents, contractors, and customers during permitting.
• Receive, review, and process permit applications and plans for completeness.
• Coordinate permit reviews, monitor status, and verify approvals before issuance.
• Calculate and process permit fees and payments, balance daily transactions.
• Maintain contractor registrations and verify licenses/insurance.
• Schedule inspections with Building Department staff and inspectors.
• Assist with business tax applications, lien searches, and records management.
• Maintain electronic and physical records; support online permitting systems.

Skills

Customer service

Data entry

Cash handling

Microsoft Office

Notary Public

Public records management

Education

High school diploma or equivalent

Florida Notary Public

ICC Permit Technician certification

Tools

ICC Permit Technician certification

Job description

The City of Newberry is seeking an enthusiastic Permit Technician I to join our Building Department. This frontline role guides residents and contractors through the permitting process, providing responsive service and accurate data entry to ensure compliance.

Responsibilities include reviewing applications, coordinating plan reviews, calculating fees, maintaining records, and supporting online permitting systems. A strong customer focus and familiarity with MS Office are essential.