Permit Technician

City-of-League-City,-T; League City (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

City of League City is seeking a frontline staff member to greet applicants, answer questions, and process building permit applications. You will provide technical support on development processes, maintain records, and assist with inspections scheduling.

Requirements include a high school diploma or GED, 6 months to 1 year in a related field, and the ability to obtain an ICC permit technician certification within one year. Proficiency in Windows and Microsoft Office is expected.

Qualifications

• High school diploma or GED required.
• Six months to one year experience in a related field.
• Ability to obtain ICC permit technician certification within one year.

Responsibilities

• Greet and assist applicants with forms and questions related to building permits.
• Review, accept, and process permit applications, documents and fees; track receipts and transactions.
• Provide technical support related to permitting and schedule/track inspections in databases.
• Provide quality customer service when answering phones and assisting with general information.
• Perform clerical tasks: data entry, records management, correspondence and invoicing.
• Update and notify stakeholders of revisions to codes and ordinances; communicate changes to builders and engineers.
• Establish positive working relationships with staff and the public.

Skills

Customer service

Verbal communication

Written communication

Data entry

Microsoft Office

Education

High School Diploma or GED

Tools

Windows

Microsoft Office

Office equipment

Job description

This is a forward-facing position that serves as the first point of contact for all customers which include residents, builders, contractors, utility companies, vendors and internal staff. The purpose of this position is to process building permit applications and ensure building compliance with safety codes and standards. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Greet and assist applicants with forms and technical questions related to the building permit process.
• Review, accept, and process permit applications, documents and associated fees; track all receipts and transactions for reconciliation
• Provide technical support associated with permitting such as: respond to inquiries on development processes, codes, ordinances and permit review status; schedule, track and enter inspections/permits into databases; generate and process daily, monthly and annual statistics.
• Provide quality customer service when answering phones, responding to inquiries and assisting with general information as it relates to the Building Department.
• Perform a variety of day to day clerical and administrative work by answering and directing incoming calls, sorting mail, operating computer software, data entry, creating and managing records and facilitating letters, memos, invoices, purchase orders, credit card settlements and other documents as directed.
• Maintain and update revisions to codes and ordinances; provide proper notification of revisions to builders, contractors, developers, engineers and architects
• Establish and maintain positive working relationships with other employees, officials, and all members of the general public.
• Perform all other related duties as assigned.

• High School Diploma or General Education Degree (GED).
• Six months to one-year experience in a related field required.

Required Licenses or Certifications

• Valid TX Driver's License
• Ability to obtain International Code Council (ICC) permit technician certification with one year from date of hire

Knowledge of:

• Microsoft Windows and Microsoft Office software.
• Operation of standard office equipment including printers, scanners, copier, fax and phones.

Ability to:

• Follow verbal and written instructions.
• Communicate effectively verbally and in writing.
• Maintain confidential information.
• Establish and maintain working relationships with Department co-workers, other City employees, and the public.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Tasks involve the ability to exert light physical effort in a sedentary to light work, which may involve some lifting, reaching, twisting, stooping, bending, carrying, pushing and/or pulling of objects and materials of up to 25 lbs. Tasks may involve extended periods of time standing or sitting at a work station or keyboard.