Permit Technician

Town of Barnstable; Hyannis (MA); On-site; USD 54,000 - 64,000; Full time

Job summary

The Town of Barnstable seeks a detail-oriented permit processing professional to perform advanced technical work in reviewing and processing permit applications with e-permitting, ensuring compliance with licensing requirements and related regulations.

The role involves assisting the public, guiding applicants through the process, and advising inspectors on anomalies identified during intake, with emphasis on accuracy and timeliness.

Qualifications

• High school diploma or equivalent with course in office procedures and computers; two years in a general office setting.
• Experience in electronic permit application processing.
• Knowledge of division regulations and operations; knowledge of pertinent laws and Stripe processing.

Responsibilities

• Review and process permit applications using e-permitting; ensure compliance with licensing requirements.
• Assist the public and facilitate the application process; inform inspectors of anomalies identified during intake.
• Adhere to federal, state, and local laws, regulations, and ordinances related to permitting.

Skills

Independent work

Multi-tasking

Public interaction

Clerical skills

Education

High school diploma

Office procedures

Computers

Tools

Stripe processing

Word processing

Spreadsheets

Databases

Job description

Job Description:

Performs advanced technical work in the review and processing of permit applications with e-permitting including state licensing requirements and any and all other requirements necessary to secure a permit. Assists public and facilitates application process, advises inspectors of anomalies and problems identified during in-take; all other work as required.

Minimum Qualifications:

High school diploma with a supplemental course in office procedures and computers, two (2) years experience in a general office setting; or any equivalent combination of education or and experience.

Experience in electronic permit application processing.

Additional Qualifications:

Knowledge of division regulations and operations. Knowledge of office practices and procedures. Knowledge of pertinent federal, state and local laws, regulations and ordinances. Knowledge of Stripe processing.

Ability to work independently. Ability to plan and develop procedures to accomplish duties. Ability to work tactfully and patiently with general public and handle difficult or irate people. Ability to work and meet deadlines despite frequent interruptions. Ability to multi-task and organize clerical and statistical records. Ability to operate typical office equipment.

Ability to understand the forms and effectively communicate the permitting process to a culturally diverse group.

Ability to determine which workman’s compensation forms are required based upon the proposed project and employees involved in that project.

Full access and Ability to decipher information which is not public record (per Homeland Security). Has access to departmental related confidential information.

Proficiency in the use of computers including word processing, spreadsheets, databases and advanced applications involved in the permitting process.