Permit Technician

cityofboernetx; Boerne (TX); On-site; USD 49,000 - 61,000; Full time

Benefits offered by this job

Medical, Dental, & Vision – 100% paid

Disability insurance

Paid time off

Retirement plan

Workers Compensation

Job summary

City of Boerne seeks a Permit Technician to support the Permitting & Code Compliance Department in City of Boerne, Texas. The role focuses on providing excellent customer service while managing development applications and permit workflows in a fast-paced municipal office.

Responsibilities include data entry, report generation, and coordinating documents through the review process. Ideal candidates will have an associate degree and strong communication skills, with knowledge of local ordinances

Qualifications

• Associate degree in planning, engineering, or related field; advanced coursework preferred.
• Experience in customer service and municipal planning and permitting is desirable.
• Knowledge of permitting and municipal ordinances preferred.

Responsibilities

• Provide information and assistance regarding planning and permitting issues.
• Manage submittal and permitting processes for development applications.
• Coordinate intake, recording and dissemination of documents through the review process in an efficient and timely manner.
• Enter permit data, process payments, generate reports, and maintain tracking of plans submitted from permit application to issuance.
• Assist staff in processing cases, including researching background information and creating maps and exhibits.
• Communicate effectively in writing and oral presentations; prepare and edit technical/staff reports.
• Perform other related duties as assigned.

Skills

Verbal communication

Written communication

Customer service

Education

Associate degree in planning/engineering or related field

Tools

Word processing

Spreadsheets

GIS

Job description

Throughout the recruitment process, candidates will have opportunities to learn about the Boerne Way and how our values shape the culture of our organization. We encourage applicants who are passionate about public service and committed to living these values to join our team. Together, we can make a meaningful and lasting impact on the City of Boerne and the community we are proud to serve.

Job Title:

Permit Technician

Department:

Permitting & Code Compliance

Location:

City of Boerne, Texas

Salary Range:

$48,718.18 - $60,865.58 DOE

The Boerne Way

At the City of Boerne, we are more than an organization - we are a team committed to serving our community with purpose, professionalism, and excellence. We seek individuals who not only possess the knowledge, skills and abilities to perform the job, but who also embody the values that define the Boerne Way. Our culture is built on five core values:

• Service – We are dedicated to serving our community and one another with professionalism, responsiveness, and accountability.
• Excellence – We strive for the highest standards in everything we do through continuous improvement, innovation, and quality service.
• Integrity – We act with honest, ethics, transparency, and accountability, earning the trust of our community and coworkers.
• Respect – We foster an inclusive workplace where everyone is treated with dignity, fairness, and appreciation.
• Collaboration – We work together across departments and with our community to achieve shared goals and deliver exceptional public service.

Job Description:

Provides excellent customer service by providing information and assistance to customers, property owners, staff members, the public, or others regarding general planning and permitting issues. Uses strong interpersonal, negotiation, and customer service skills to work effectively with various officials, staff, citizens, and customers. Manages the submittal and permitting processes for development applications as assigned.

Key Responsibilities:

• Provides excellent customer service by providing information and assistance to customers, property owners, staff members, the public, or others regarding, applications, project reviews, procedures, or other issues.
• Uses strong interpersonal, negotiation, and customer service skills to work effectively with various officials, staff, citizens, and customers.
• Provides technical support to the Planning and Permitting Divisions by conducting research; complinig and summarizing data in oral, written and graphic form; preparing technical reports, reports on Division activity; maintaining records
• Manages the submitting applications assigned, workflow, timelines, and permitting processes for development applications as assigned.
• Coordinates the intake, recording and dissemination of various documents, requests, payments, plans, reports and other review items through the review process in an efficient and timely manner.
• Effectively communicates using written and oral communication, including presentations, and the editing, oversight, or preparation of technical and staff reports.
• Assist other staff in the processing of cases, including but not limited to researching and collecting background information, creating maps and exhibits.
• Enters permit data into computer systems; processes payment transactions, compiles documentation, and generates reports; maintains tracking system for all plans submitted from time of permit application to permit issuance.
• Performs such other related duties as may be assigned.

Qualifications:

• Education: An associate degree with some advanced coursework at an accredited college in planning, engineering, or a related field is required. Knowledge of permitting and municipal ordinances is preferred. One (1) year of experience and/or training in customer service, municipal planning and permitting, and/or local government, or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities is required.
• Knowledge of business English, spelling, and punctuation; standard word processing and spreadsheet software; and modern office procedures and practices.
• Skill/Ability to Effective verbal and written communication skills are required. Work requires the ability to read and review site plans, building elevations, architectural and engineering plans, landscape plans, aerial maps, geographic information system maps, standard details, design manuals, general documents, ordinances, codes, reports, and correspondence. The ability to write general correspondence and clearly communicate code and ordinance requirements, code violations, plan deficiencies, and construction requirements or methods necessary to obtain compliance with the adopted codes, ordinances, policies, and procedures.
• Safety/Physical Requirements: Working conditions primarily involve a climate-controlled office environment with a high degree of public contact and field work in the form of property inspections. Fast-paced, high-volume office setting. Physical requirements include lifting up to 35 pounds rarely. Subject to standing, sitting, walking, and talking frequently; carrying, pushing/pulling, crouching, kneeling, bending, twisting, climbing, and balancing rarely.
• Certifications & Licenses Required: Must be bondable and possess a valid Texas Driver’s License.

Special Benefits & Perks:

• Medical, Dental, & Vision – 100% Paid by the city for the employee, option to add dependents. (City pays 46.2% for dependents, medical only.)
• Short-Term and Long -Term Disability
• Vacation/ Sick paid days off
• Holidays Paid
• Retirement plan - 14% City Contribution
• Workers Compensation Insurance & 100% salary indemnity

City of Boerne is an equal-opportunity employer.