Permit Specialist (Infrastructure Management)

CHARLES COUNTY GOVERNMENT; La Plata (MD); Hybrid; USD 53,000 - 59,000; Full time

Benefits offered by this job

Telework eligible

Job summary

CHARLES COUNTY GOVERNMENT is seeking a dynamic Permit Specialist in the Department of Planning & Growth Management - Infrastructure Management Division to perform technical and administrative permit work for the County's Planning and Growth Management Department.

Responsibilities include processing permits, assisting applicants, preparing invoices, coordinating plan reviews, and providing guidance on permitting requirements to architects, contractors and the public.

Qualifications

• Knowledge of modern office procedures.
• Ability to follow established policies and customer service standards.
• Ability to manage multiple assignments and deadlines in a fast-paced environment.
• Ability to communicate effectively orally and in writing.

Responsibilities

• Processes permit applications by accepting, reviewing, and processing for completeness; routing to appropriate staff/agencies for review; monitoring application progress; issuing permits; and assigning required inspections.
• Assists customers and staff with the technical components of the application submission process.
• Verifies, enters, and prepares permit invoices; notifies applicants of pending invoices and tracks invoices through payment.
• Prepares comment letters for review by Engineers or the Engineering Supervisor.
• Coordinates variance requests.
• Verifies that projects have obtained all necessary approvals before issuing permits.
• Coordinates plan review extension as needed.
• Provides guidance in completing permit applications and forms; ensures applicants understand the permitting process, review timelines, and required attachments.
• Responds to inquiries from architects, contractors, builders and the public; directs applicants to appropriate agencies.

Skills

Office procedures

Customer service

Multitasking

Communication

Time management

Record keeping

Computer literacy

Education

Administrative Associate’s degree

2 years related office experience

Job description

The hiring salary for this position is $53,453.40 - $58,798.74 annually, commensurate with experience.

Telework eligibility is determined by county policy and the approval of the hiring department.

Charles County Government is seeking a dynamic Permit Specialist in the Department of Planning & Growth Management - Infrastructure Management Division. The Specialist will perform technical and administrative permit work for the County's Planning and Growth Management Department.

• Processes permit applications by accepting, reviewing, and processing for completeness; routing to appropriate staff/agencies for review; monitoring application progress; issuing permits; and assigning required inspections.
• Assists customers and staff with the technical components of the application submission process.
• Verifies, enters, and prepares permit invoices. Notifies applicates of pending invoices and tracks invoices through payment.
• Prepares comment letters for review by Engineers or the Engineering Supervisor.
• Coordinates variance requests.
• Verifies that projects have obtained all necessary approvals before issuing permits.
• Coordinates the stamping of final approval on approved plans.
• Coordinates plan review extension as needed.
• Provides guidance in completing various permit applications and forms, making sure applicants understand the permitting process, review timelines, and the necessary information and attachments required to submit a complete and accurate permit application.
• Responds to inquiries from architects, contractors, builders, and the pubic; explains and interprets requirements and restrictions. Directs applicants to appropriate agencies/reviewers, as necessary.
• Performs database entry and record keeping.
• Serves as a point of contact for inquiries from the contracted third-party plan reviewers.
• Assists with locating permit records and providing documentation in response to Public Information Act requests.
• Coordinates with other staff to ensure efficient permit workflows and timely processing or permits.
• Performs other related job duties as assigned.

Education and Experience

Administrative Associate’s degree and two (2) years of related office administrative experience, or an equivalent combination of education, experience and training.

Licenses or Certifications

None.

Special Requirements/Qualifications

Work is subject to frequent interruptions.

Knowledge, Skills and Abilities

• Knowledge of modern office procedures and practices including the operation of common office appliances such as desktop computers.
• Ability to follow established policies, procedures, and customer service standards.
• Ability to carry out daily assignments, follow through on matters, and use independent judgment and training to take appropriate actions to deal with standard and varying situations.
• Ability to manage multiple assignments and deadlines in a fast-paced environment.
• Ability to maintain files and records.
• Ability to communicate effectively orally and in writing.
• Ability to establish and maintain effective working relationships with others encountered in the work.
• Ability to manage a wide range of duties in a timely and effective manner, including timely permit processing and routing during periods of frequent interruptions.

PHYSICAL DEMANDS

The work is sedentary with frequent periods of light physical activity and is performed in office surroundings. Typical positions require workers to walk or stand for long periods; lift and carry up to 20 pounds; climb stairs, bend, reach, hold, grasp and turn objects; and use fingers to operate computer or typewriter keyboards. The work requires the ability to speak normally and to use normal or aided vision and hearing.

WORK ENVIRONMENT

Principal duties of this job are performed in a general office environment.

Department/Division: Planning and Growth Management/Infrastructure Management

Pay Grade: 110

FLSA Status: Non-Exempt

Telework Eligible: Yes

Reports to: Engineering Supervisor

Supervises: None