Permit Intake & Planning Specialist

City of Great Falls; Great Falls (MT); On-site; USD 35,000 - 52,000; Full time

Job summary

The City of Great Falls is seeking a Permit Technician to provide frontline customer service within the Building Safety and Planning Divisions. You will conduct an initial review of permit applications at intake and inform the public and City staff about development standards, fees, and procedures.

Under the Building Official's direction and Deputy Building Official's supervision, you will verify application completeness, schedule inspections, maintain records, and support boards and commissions

Qualifications

• Three years of administrative experience in construction, real estate, or building department, OR any combination of education, training and experience necessary to perform the duties of this position.

Responsibilities

• Receives and processes all building permit applications; receives calls and schedules all inspections on permits.
• Receives and responds to questions from the public regarding initial plan review, building, zoning, and licensing programs so that the appropriate information is provided or the individual is connected to the appropriate department and/or person.
• Issues and re-news certificates and licenses to ensure the proper documentation is completed, recorded and filed.
• Conducts preliminary review of plans at permit intake to establish completeness and determine to either accept or reject applications, or provide guidance to applicants as to how to navigate the process more efficiently.
• Maintains records and reports of various certificates, licenses, permits, property files and tickets so the City has a readily accessible information retrieval system to verify information on existing documents.
• Posts payments, compiles monthly reports, and prepares and distributes performance and financial reports to accurately portray the volume of building permits, and licensing activity within the City.
• Provides a variety of secretarial and clerical support services as needed to the Building and Planning Divisions including but not limited to support for various boards and commissions as requested.

Skills

Administrative experience

Customer service

Basic office software

Education

High School diploma or equivalent

Tools

Office software

Job description

The City of Great Falls is seeking a Permit Technician to provide frontline customer service within the Building Safety and Planning Divisions. You will conduct an initial review of permit applications at intake and inform the public and City staff about development standards, fees, and procedures.

Under the Building Official's direction and Deputy Building Official's supervision, you will verify application completeness, schedule inspections, maintain records, and support boards and commissions