Permit Clerk

City Of Pharr; Pharr (TX); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

Retirement Plan

Job summary

City of Pharr in Pharr, Texas is hiring a Full-Time Permit Clerk to support permit processing, answer calls, and assist residents with inquiries. The position is on-site and offers opportunities to grow within the public sector.

You will handle routine clerical tasks, review files, and maintain accurate records while delivering friendly customer service. A background check is required.

Medical, dental, vision, PTO, and retirement benefits accompany a competitive annual salary of $26,000.

Qualifications

• Knowledge of administrative and clerical procedures and systems.
• Strong listening and communication skills.
• Excellent attention to detail and organizational abilities.
• Customer-focused approach with professional conduct.

Responsibilities

• Answer telephones, direct calls, and take messages to ensure effective communication.
• Perform routine clerical and administrative support tasks and file reviews.
• Interact with the public and handle sensitive information with tact.
• Follow oral and written instructions to meet city standards.

Skills

Administrative procedures

Active listening

Attention to detail

Organizational skills

Customer service

Job description

Join the City of Pharr as a Full-Time Permit Clerk and immerse yourself in a dynamic environment that fosters professional growth and innovation. Working onsite in the vibrant city of Pharr, Texas, you will have the opportunity to play a crucial role in assisting our community with essential permit processing, enhancing your customer service skills while problem-solving daily challenges. With a competitive pay of $26,000.00, this position offers the chance to be part of a forward-thinking team that values customer-centricity and energetic collaboration. You will engage with diverse projects, making a tangible impact on the community you serve. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Embrace the excitement of contributing to city development while expanding your professional network and experience in the public sector!

Your day as a Permit Clerk

As a Full-Time Permit Clerk at the City of Pharr, you will engage in a range of essential duties that facilitate smooth office operations. Your primary responsibilities will include answering telephones, directing calls, and taking messages to ensure effective communication within the team. You'll perform routine clerical, secretarial, and administrative support tasks while reviewing files, records, and other documents to maintain accurate information.

Daily interactions with the public will require you to handle sensitive matters with tact and diplomacy, showcasing your exceptional customer service skills. Additionally, you will need to understand and follow both oral and written instructions meticulously, ensuring that all processes align with the organization's goals and standards. This multifaceted role is perfect for someone who thrives in a professional and customer-focused environment.

What matters most

To excel as a Full-Time Permit Clerk at the City of Pharr, candidates should possess a strong foundation in administrative and clerical procedures, ensuring efficient office operations. Proficiency in relevant software tools is essential to navigate daily tasks effectively. Strong listening skills are crucial, as the role requires the ability to comprehend and interpret information presented through verbal communication. Attention to detail is paramount when reviewing files and records, enabling you to maintain accuracy in documentation.

Additionally, organizational skills and the ability to prioritize tasks will help you manage the demands of a fast-paced environment while delivering exceptional service. A customer-centric mindset, coupled with a diplomatic approach to handling sensitive matters, will foster positive interactions with the public and enhance the overall mission of the City of Pharr.

Knowledge and skills required for the position are:

• Knowledge of administrative and clerical procedures and systems
• Ability to listen and understand information and ideas presented through spoken works and sentences

Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.