Permit and Installation Coordinator

The GOAT Plumbing Company; Riverview (FL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Weekly pay

Paid time off and holidays

Professional development and career成长

Job summary

THE GOAT Plumbing Air & Electric LLC is seeking a highly organized Permit & Installation Coordinator to support growing operations in Southwest Florida. This role manages permits through final approval, coordinates inspections, and schedules installations with customers, technicians, and dispatch teams.

The ideal candidate thrives in a fast-paced environment, communicates effectively, and demonstrates ownership and accountability while maintaining high levels of customer service.

Qualifications

• Experience in permitting, installation coordination, scheduling, or operations administration.
• Experience in plumbing, HVAC, electrical, construction, or residential home services.
• ServiceTitan experience is required.
• Excellent communication and customer service skills.

Responsibilities

• Prepare, submit, monitor, and manage municipal permits through final approval and closeout.
• Coordinate inspections, track results, and follow up on corrections or reinspections.
• Schedule plumbing installations and verify job readiness (materials, equipment, permits, staffing).
• Communicate proactively with customers about schedules, permitting updates, and delays.
• Maintain accurate job records and scheduling updates in ServiceTitan.
• Monitor pending installations and address outstanding items promptly.
• Collaborate with Dispatch, Warehouse, Field Operations, and Management to ensure smooth coordination.
• Identify scheduling conflicts, permitting delays, and payment issues to the appropriate departments.

Skills

Organizational skills

Effective communication

Problem solving

Detail oriented

Multi-tasking

Tools

ServiceTitan

Job description

401k, Dental Insurance, Life Insurance, Medical Insurance, Vision

At THE GOAT Plumbing Air & Electric, we believe exceptional home service starts with great people, strong teamwork, and a commitment to delivering an outstanding customer experience.

As we continue to grow throughout Southwest Florida and the Tampa Bay area, we're looking for motivated professionals who take ownership, communicate effectively, and thrive in a fast-paced environment.

WE GOAT YOU!

The Opportunity

We are seeking a highly organized, detail-oriented, and proactive Permit & Installation Coordinator to support our growing operations.

This position is responsible for coordinating plumbing installations from the initial sale through scheduling, permitting, inspections, and final job closeout.

The ideal candidate is an excellent multitasker who takes initiative, anticipates challenges, and works collaboratively with customers, field technicians, dispatch, warehouse personnel, municipalities, and branch leadership to keep installations running smoothly.

Key Responsibilities

Prepare, submit, monitor, and manage municipal permits through final approval and closeout.

Coordinate inspections, track results, and follow up on required corrections or reinspections.

Schedule plumbing installations and verify job readiness, including materials, equipment, permits, and staffing.

Communicate proactively with customers regarding installation schedules, permitting updates, and potential delays.

Maintain accurate job records, scheduling updates, and follow-up activities in ServiceTitan.

Monitor pending installations and ensure outstanding items are addressed promptly.

Collaborate with Dispatch, Warehouse, Field Operations, and Management to ensure efficient installation coordination.

Identify and elevate scheduling conflicts, permitting delays, customer concerns, and payment-related issues to the appropriate departments.

Support operational improvements and maintain a high standard of customer service and accountability.

Job Responsibilities Disclaimer: The duties and responsibilities outlined above are intended to provide a general overview of the position and are not all-inclusive. Additional duties and responsibilities may be assigned as needed to support business operations and the evolving needs of the company.

What We're Looking For

Previous experience in permitting, installation coordination, scheduling, or operations administration preferred.

Experience in plumbing, HVAC, electrical, construction, or residential home services strongly preferred.

Familiarity with municipal permitting and inspection processes preferred.

ServiceTitan experience required.

Strong organizational skills with the ability to manage multiple priorities and deadlines.

Excellent communication, customer service, and problem-solving skills.

Strong attention to detail and accurate documentation.

Proficiency with computers, Microsoft Office, and scheduling systems.

Ability to work independently while contributing to a team-oriented environment.

A proactive mindset with a strong sense of ownership and accountability.

What We Offer

Competitive compensation based on experience.

Weekly pay.

Medical, dental, and vision insurance options.

Additional benefits, subject to eligibility.

Paid time off and company-observed holidays.

Professional development and career growth opportunities.

Supportive, team-oriented work environment.

Opportunity to grow with an expanding home services company.

Why THE GOAT?

Our culture is built around our core values: Transparency, Heartfelt, Ethical, Genuine, Options, Appreciative, and Teamwork.

We believe in supporting our employees, delivering exceptional service, and creating opportunities for professional growth.

Ready to Join the GOAT Team?

If you're organized, motivated, and enjoy keeping operations moving while delivering exceptional customer service, we want to hear from you!

Great People. Strong Teams. Exceptional Service.

WE GOAT YOU!

THE GOAT Plumbing Air & Electric LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.