Permanent Supportive Housing Case Manager

YWCA USA; Harrisburg (Dauphin County); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Comprehensive Health Coverage

Employee Assistance Program (EAP)

Life Insurance

Short & Long-Term Disability

Pension Retirement Plan

403(b) Retirement Plan

Generous Paid Time Off

11 Paid Holidays

Job summary

YWCA Greater Harrisburg is seeking a full‑time, Permanent Supportive Housing Case Manager to provide comprehensive case management and housing stabilization for individuals and families experiencing homelessness through HUD‑funded programs.

The role includes advocacy, crisis intervention, resources coordination, and documentation to promote long‑term housing stability. A driver’s license and clear background checks are required, with a rotating on‑call schedule and a 37.5 hour work week.

Qualifications

• Bachelor's degree in Human Services or related field, or an Associate Degree with two years' experience, or an associate degree equivalent with four years' experience.
• In‑depth knowledge and understanding of the social welfare system.
• Valid driver's license, clean driving history, and reliable personal vehicle; insurability may be required.
• Current FBI, criminal, and child abuse clearance or ability to obtain.

Responsibilities

• Provide case management and housing stabilization services to individuals with disabilities experiencing homelessness.
• Assess eligibility, develop service plans, and connect clients with community resources.
• Help clients secure and maintain safe, affordable housing while ensuring HUD and program compliance.
• Build partnerships with landlords and community agencies to support housing outcomes.
• Maintain accurate documentation, case records, and grant reporting.
• Participate in community collaborations and on‑call rotation.

Education

Bachelor's degree in Human Services or related field

Associate Degree with two years' experience

Associate degree equivalent with four years' experience

Job description

YWCA Greater Harrisburg is seeking a passionate and dedicated full‑time Permanent Supportive Housing Case Manager to join our team.

This position provides comprehensive case management and housing stabilization services to individuals and families experiencing homelessness through HUD‑funded programs. It assists clients in securing and maintaining safe, affordable housing by providing advocacy, crisis intervention, resource coordination, and individualized support. The Permanent Housing Case Manager develops partnerships with landlords and community agencies, ensures compliance with HUD regulations and grant requirements, maintains accurate documentation and reporting, and promotes long‑term housing stability and self‑sufficiency.

We would love to hear from anyone who is driven to serve those who served our country and wants to make a real difference in the community.

Position Details

• Hours: 37.5 hour work week; Monday‑Friday 8am‑4pm; with a rotational on‑call schedule.
• Salary: $20/hr.

Key Responsibilities

• Provide case management and housing stabilization services to individuals with disabilities experiencing homelessness.
• Assess eligibility, develop individualized service plans, and connect clients with community resources.
• Help clients secure and maintain safe, affordable housing while ensuring HUD and program compliance.
• Build partnerships with landlords and community agencies to support successful housing outcomes.
• Maintain accurate documentation, case records, and required grant reporting.
• Participate in community collaborations, the program's on‑call rotation, and other duties as assigned.

Position Requirements

• Bachelor's degree in Human Services or related field or Associate Degree with two years' experience or associate degree equivalent with four years' experience.
• In‑depth knowledge and understanding of the social welfare system.
• Valid driver's license, clean driving history, and reliable personal vehicle. Proof of insurability may also be required.
• Current FBI, criminal, and child abuse clearance or the ability and willingness to obtain.

Why You'll Love Working With Us – Check Out Our Awesome Benefits!

• Comprehensive Health Coverage – Medical, dental, and vision plans to keep you healthy
• Employee Assistance Program (EAP) – Because your well‑being matters
• Life Insurance – Peace of mind for you and your loved ones
• Short & Long‑Term Disability – We've got your back when life takes an unexpected turn
• Pension Retirement Plan – Start earning a pension after just two short years of service
• 403(b) Retirement Plan – Begin contributing on day one to secure your financial future
• Generous Paid Time Off – Recharge with paid time off days and sick days
• 11 Paid Holidays – Extra time to relax, celebrate, and enjoy what matters most

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