Perioperative Support Specialist

Phoebe Putney Health System; Albany (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Phoebe Putney Health System in Albany, GA is seeking a Perioperative Support Specialist for the Operating Room. Under general supervision, you will perform a wide range of clinically focused, clerical, support, and administrative duties to support the surgical service line and leadership, including data analytics, reporting, budgeting, and process improvement initiatives.

You will abstract clinical documentation, assist with charge capture, and coordinate schedules using AMION.

Qualifications

• High School Diploma or GED is required or equivalent.
• Associate's Degree in business science is required.
• 3+ years of administrative support experience preferred.
• 1+ years of data entry experience in healthcare.
• 1+ years in hospital or managed care setting
• 1+ years in chart analysis, chart auditing, or chart abstraction

Responsibilities

• Provides administrative support to ensure department operations run smoothly, including scheduling and calendar management.
• Handles confidential communications and documents with discretion.
• Facilitates data abstraction, audit reporting and process improvement initiatives.

Skills

Administrative support

Data entry

Healthcare administration

Calendar management

Education

High School Diploma or GED

Associate's Degree in business science

Tools

AMION scheduling system

Job description

Job Summary

The Perioperative Support Specialist for the Operating Room, under general supervision by the Director of Surgery, performs a wide range of clinically focused, clerical, support, and administrative duties of a responsible and confidential nature that support the Manager, Director, and Medical Director, and the surgical service line. The position performs duties that support the effective operation of the operating room and the surgical service line, including data analytics, quality of care tracking and reporting, process improvement, budget tracking, processing information, participating in key departmental projects, screening inquiries and requests, and calendar and meeting coordination. The position will also be responsible for performing data abstraction, and working with the employees of the division and will focus on administrative reports that promote process improvement initiatives. All activities will be performed in support of the strategy, vision, and values of Phoebe. Reports include OR Dashboard, Division Dashboard, Strategy Board, Surgeon Strategy Board, Data entry, First Case On time Starts, Turnover, Patient Experience, Monthly Operating review, Monthly Statistics Review, A-3 Projects, Block and OR Utilization tracking , letters and communication to physicians and their offices, Throughput statistics, Regulatory statistics, audit tracking, Powerpoint presentations, materials data, service tickets and follow-up, calendar management, minutes for department meetings and more. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate. Qualifications High School Diploma or GED

Job Summary

The Perioperative Support Specialist for the Operating Room, under general supervision by the Director of Surgery, performs a wide range of clinically focused, clerical, support, and administrative duties of a responsible and confidential nature that support the Manager, Director, and Medical Director, and the surgical service line. The position performs duties that support the effective operation of the operating room and the surgical service line, including data analytics, quality of care tracking and reporting, process improvement, budget tracking, processing information, participating in key departmental projects, screening inquiries and requests, and calendar and meeting coordination. The position will also be responsible for performing data abstraction, and working with the employees of the division and will focus on administrative reports that promote process improvement initiatives. All activities will be performed in support of the strategy, vision, and values of Phoebe. Reports include OR Dashboard, Division Dashboard, Strategy Board, Surgeon Strategy Board, Data entry, First Case On time Starts, Turnover, Patient Experience, Monthly Operating review, Monthly Statistics Review, A-3 Projects, Block and OR Utilization tracking , letters and communication to physicians and their offices, Throughput statistics, Regulatory statistics, audit tracking, Powerpoint presentations, materials data, service tickets and follow-up, calendar management, minutes for department meetings and more. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate. Qualifications High School Diploma or GED
Required Associate's Degree in business science
Preferred Work Experience 3 or more years Experience in administrative support position of increasing responsibility
Required 1 or more years Relevant data entry experience in healthcare related field
Required 1 or more years Experience in a hospital or managed care setting Required 1 or more years Experience in chart analysis, chart auditing, or chart abstraction

Preferred Responsibilities

Preferred Licenses and Certifications Essential Functions Provides administrative duties to support the effective operation of the office and department including but not limited to department scheduling, utilizing Microsoft Office, calendar maintenance, etc.) Composes and creates various documents, including presentations and reports using appropriate formats and software. Handles communications/ documents of both a general and highly confidential nature. Gathers and compiles information from self and others and drafts correspondents and reports to facilitate ongoing communications and efficient departmental operations. Assures department records are maintained in accordance with all applicable organization & legal requirements. Maintains office and confidential files for prompt and easy retrieval and following up on pending matters. Sorts and prioritizes incoming mail. Screens phone calls and responds or refers to others when appropriate; tracks to assure prompt response. Maintains calendar and coordinates schedules. Screens phone calls and responds or refers to others when appropriate. Organizes and expedites the flow of work through the manager's office and initiates follow-up action. Greets visitors and telephone callers and interfaces on behalf of department, where appropriate. Management of AMION scheduling system for physician scheduling (varies by department) PERIOPERATIVE SUPPORT SPECIALIST RESPONSIBILITIES:
Abstract clinical documentation from the patient's medical record for purposes of capturing charges. Provide education to clinical staff for proper documentation and charge capture. Request service code(s) from the Charge master Analyst for chargeable items without a service code. Illustrates accuracy and consistency through Quality Review results of all audit documentation. Provides consistent input into monthly observations and executive summary reports. Illustrates creative problem solving skills through documentation of process improvement reporting and/or internal reporting mechanisms. Illustrates proficiency in the use of all internal software applications.