Perioperative Scheduler-28480

Rush University Medical Center; Chicago (IL); On-site; USD 25,000 - 40,000; Full time

Job summary

Rush University Medical Center in Chicago, IL is seeking a Perioperative Scheduler to coordinate scheduling for surgery under the Operations Manager. The role acts as liaison between patient, department staff and OR teams and embodies Rush's values.

Responsibilities include scheduling, rescheduling, obtaining preauthorization, maintaining communication with OR staff and patients, and ensuring proper documentation in the EMR.

Qualifications

• Required: High School Diploma; effective communication, precision and accuracy.
• Epic software knowledge is an advantage and Microsoft Office Suite proficiency is expected.
• Ability to communicate well with patients and all staff; manage multiple tasks.
• Works well independently and as part of a team.

Responsibilities

• Schedules, reschedules, or cancels surgical appointments.
• Communicates with surgical candidates about pre-operative requirements and insurance questions.
• Coordinates scheduling information flow into/out of the clinic.
• Maintains direct communication with OR staff.
• Retrieves insurance preauthorization and other medical documentation as needed.
• Updates electronic medical records and supports the scheduling team.

Skills

Manual dexterity

Effective communication

Attention to detail

Microsoft Office

Epic software knowledge

Multitasking

Team work

Education

High School Diploma

Certified Medical Assistant experience

Three years of medical office experience

Tools

Epic software

Microsoft Office

Job description

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Breast Imaging Technical

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary

Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications

• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.

Preferred Job Qualifications

• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.

Responsibilities

• Schedules, reschedules, or cancels surgical appointments.
• Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
• Coordinates surgical scheduling information flow into and out of the clinic.
• Maintains a direct communication line with the key OR staff.
• Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
• Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
• Solves surgical scheduling problems by seeking out the appropriate people and resources.
• Answers telephone calls efficiently and courteously.
• Provides information as requested or routes calls appropriately.
• Updates electronic medical record appropriately.
• Works as part of the surgical scheduling team and accepts other duties as requested.
• Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
• Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
• Performs duties to assist the medical staff independently at the direction of management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.