Perioperative Concierge & Patient Experience

The University of Kansas Health System; Kansas City (KS); On-site; USD 30,000 - 40,000; Part time

Job summary

The University of Kansas Health System in Kansas City is hiring a Periop Waiting Room Attendant for part-time hours on Thursdays and Fridays. The role involves providing excellent customer service, facilitating communication between patients and the healthcare team, and monitoring the waiting area for safety. Candidates should have strong customer service skills, a High School diploma or GED, and experience with Microsoft Office. The job includes certification requirements for Basic Life Support within 14 days of hiring.

Qualifications

• Experience working in Windows and Microsoft Office.
• 3 or more years of face-to-face customer service experience.
• Basic Life Support Heartsaver certification within 14 days.

Responsibilities

• Provides customer service to all patients and visitors.
• Facilitates communication between patients/visitors and healthcare teams.
• Monitors area for safety/security issues.

Skills

Customer service

Communication skills

Microsoft Office

Education

High School Graduate or GED

Associates Degree in Business or related field

Job description

The University of Kansas Health System in Kansas City is hiring a Periop Waiting Room Attendant for part-time hours on Thursdays and Fridays. The role involves providing excellent customer service, facilitating communication between patients and the healthcare team, and monitoring the waiting area for safety. Candidates should have strong customer service skills, a High School diploma or GED, and experience with Microsoft Office. The job includes certification requirements for Basic Life Support within 14 days of hiring.