Performance Test Engineer – API & IVR Specialist

Infosys Limited; Addison (TX); Hybrid; USD 76,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) plan and contributions

Job summary

Infosys seeks a Technology Consultant 2 to lead performance testing initiatives across Banking/Financial Services domains. You will elicit requirements, design test strategies, implement tests for IVR and backend integrations, and collaborate with Dev/Infra teams to optimize performance.

You will develop load scenarios, analyze outcomes, and drive production issue resolution while ensuring robust documentation and knowledge sharing across projects.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• Experience with LoadRunner for performance test design, execution and analysis.
• Experience in API testing (RestAssured/SOAP).
• Experience with Messaging Systems (MQ/Kafka).
• Experience with OpenShift.
• Experience in performance test engineer with expertise in IVR performance testing using LR and Sierra tools.
• Experience in creating LR scripts for IVR and backend integrations.
• Experience identifying bottlenecks across IVR, middleware, APIs, databases and Infra layers.
• Experience using Dynatrace and Splunk for monitoring and performance diagnostics.
• Experience working in Kubernetes-based environments.

Responsibilities

• Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided.
• Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions.
• Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability.
• Conduct code reviews, do changes to the codebase and maintain code repositories.
• Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards.
• Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications.
• Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability.
• Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects.

Skills

End-to-end SDLC

Performance testing

API testing

Java/Python (preferred)

Team collaboration

Education

Bachelor’s degree or foreign equivalent

Tools

OpenShift

Kubernetes

Dynatrace

Splunk

JMeter

MQ/Kafka

Job description

Infosys seeks a Technology Consultant 2 to lead performance testing initiatives across Banking/Financial Services domains. You will elicit requirements, design test strategies, implement tests for IVR and backend integrations, and collaborate with Dev/Infra teams to optimize performance.

You will develop load scenarios, analyze outcomes, and drive production issue resolution while ensuring robust documentation and knowledge sharing across projects.