Performance Ops Support Associate

Jobtailor; Kentucky; On-site; USD 35,000 - 45,000; Full time

Job summary

Jobtailor in Kentucky is seeking an experienced administrative professional to provide comprehensive support for assigned groups and managers, writing, tracking, compiling, and reviewing reports while ensuring compliance with internal and regulatory standards.

You will perform data entry, record keeping, and data maintenance, review quality and productivity standards, and use PC-based software for word processing, spreadsheets, and databases, adapting duties to different areas as needed.

Qualifications

• High school diploma or equivalent required.
• Four or more years of office experience.
• Strong attention to detail and administrative skills.
• Excellent reading, writing, and math skills.
• Ability to manage multiple tasks and deadlines.
• Ability to interpret data and resolve exceptions.
• Proficiency with PC-based office equipment.
• Strong verbal and written communication.
• Compliance with company policies and background checks.

Responsibilities

• Provide administrative, operational, and staff support services for assigned groups or managers
• Write, track, compile, and review reports
• Perform research, exception processing, data entry, record keeping, and data maintenance
• Ensure proper application of and compliance with internal and regulatory standards, guidelines, and procedures
• Review and evaluate work quality and productivity standards for assigned product lines or work areas
• Review reports, loan files, policies, and procedures to promote quality execution of loan operations functions and related transactions impacting financial statements
• Use PC-based software packages for word processing, graphics, spreadsheets, and databases
• Perform specified job duties that may vary by area

Skills

Attention to detail

Verbal communication

Written communication

Task management

Data entry

Report writing

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Word processing

Spreadsheet

Database software

PC-based software

Job description

• Provide administrative, operational, and staff support services for assigned groups or managers
• Write, track, compile, and review reports
• Perform research, exception processing, data entry, record keeping, and data maintenance
• Ensure proper application of and compliance with internal and regulatory standards, guidelines, and procedures
• Review and evaluate work quality and productivity standards for assigned product lines or work areas
• Review reports, loan files, policies, and procedures to promote quality execution of loan operations functions and related transactions impacting financial statements
• Use PC-based software packages for word processing, graphics, spreadsheets, and databases
• Perform specified job duties that may vary by area

Requirements

• High school diploma or equivalent
• Four or more years of experience in a business and general office environment
• Strong understanding of the business and perfected office skills
• Demonstrated administrative skills and acute attention to detail
• Strong reading, writing, and mathematical skills
• Ability to manage multiple tasks, projects, and deadlines simultaneously
• Ability to identify and resolve exceptions and interpret data
• Strong personal computer skills and knowledge of other office equipment
• Well-developed verbal, grammatical, and written communication skills
• Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies
• Ability to satisfy applicable employment eligibility verification and background check requirements

Core Competencies

Demonstrates strong administrative and operational support capabilities, with a focus on compliance with internal and regulatory standards. Proficient in data management, report writing, and effective communication skills.

Highest-signal resume keywords

• Administrative Skills
• Data Entry
• Report Writing
• Attention to Detail
• Compliance Knowledge

ATS Optimization Keywords

Hard Skills

• Data Maintenance
• Record Keeping
• Mathematical Skills
• Research Skills
• Quality Evaluation

Soft Skills

• Verbal Communication
• Written Communication
• Task Management
• Problem Solving

Industry Keywords

• U.S. Bank Policies
• Code of Ethics
• Business Conduct
• Workplace Conduct
• Safety Policies

Tools & Technologies

• PC-Based Software
• Word Processing Software
• Spreadsheet Software
• Database Software