Item Processing Specialist I, II, III, Sr.

Jobtailor; Glendale (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

Jobtailor in Glendale, CA is seeking an Item Processing Supervisor to oversee daily operations of the Item Processing department, ensure accurate processing of transactions, and balance check transactions and adjustments in a timely manner.

The role requires a high school diploma, strong communication, problem solving, and the ability to work with limited supervision while maintaining compliance with federal and state laws.

Qualifications

• High school graduate or equivalent.
• Clear and effective communication with members and employees.
• Familiarity with financial institution operations or payment processing preferred.
• Ability to solve problems and work collaboratively with a team.
• Work with limited supervision and demonstrate good judgment.

Responsibilities

• Process and balance check transactions, check adjustments, balance shared branching transactions and process shared branching adjustments timely and accurately.
• Oversee daily operations of the Item Processing department in the absence of management.
• Complete relevant training to ensure compliance with all policies, procedures, federal and state laws as well as any other applicable rules or regulations.
• Complete assigned tasks in accordance with procedures and established deadlines.
• Assist in the timely completion of special projects/tasks assigned.
• Assist with supervision of staff to ensure accurate completion of all department tasks by established deadlines.

Skills

Effective communication

Problem solving

Team collaboration

Organizational skills

Adaptability

Education

High school diploma or equivalent

Tools

Transaction Processing

Check Adjustments

Account Reconciliation

Workflow Development

Quality Control

Job description

• Process and balance check transactions, check adjustments, balance shared branching transactions and process shared branching adjustments timely and accurately


• Oversee daily operations of the Item Processing department in the absence of management


• Complete relevant training to ensure compliance with all policies, procedures, federal and state laws as well as any other applicable rules or regulations


• Complete assigned tasks in accordance with procedures and established deadlines


• Assist in the timely completion of special projects/tasks assigned


• Assist with supervision of staff to ensure accurate completion of all department tasks by established deadlines


• Ensure designated custodial accounts are reconciled and corrections are made promptly


• Assist with the preparation of daily, weekly and monthly statistical reports for the department


• Assist with the development and maintenance of procedures and workflows; ensure accurate and up to date documentation as changes occur


• Assist with staff training and quality control


• Provide input and support for process improvement, operational efficiencies and automation of department processes or implementation of new technologies

Requirements

• High school graduate or equivalent


• Ability to clearly and effectively communicate with members and employees


• Familiarity with financial institution operations or payment processing is preferred


• Ability to solve problems and work collaboratively with a team


• Ability to work with limited supervision and demonstrate good judgment


• Must be well organized and able to adapt to new processes, policies and procedures

Core Competencies

Demonstrates strong organizational skills and the ability to manage multiple tasks while ensuring compliance with policies and procedures. Proficient in financial institution operations and payment processing, with a focus on process improvement and operational efficiency.

Highest-signal resume keywords

• Financial Institution Operations


• Payment Processing


• Process Improvement


• Staff Supervision


• Statistical Reporting

ATS Optimization Keywords

Hard Skills

• Transaction Processing


• Check Adjustments


• Account Reconciliation


• Workflow Development


• Quality Control

Soft Skills

• Effective Communication


• Problem Solving


• Team Collaboration


• Organizational Skills


• Adaptability

Industry Keywords

• Compliance


• Federal Laws


• State Laws


• Operational Efficiencies


• Automation