Performance Improvement Professional- Quality

MU Health Care; Columbia Township (MO); On-site; USD 68,266 - 111,426; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

Retirement plan

Tuition assistance

Employee discounts

Job summary

MU Health Care is seeking a Performance Improvement Professional to design, implement, and sustain health care delivery programs that improve safety, efficiency, and patient-centered care. This role works with patient care leaders to align projects with system strategy and deliver measurable improvements.

You will lead cross-functional PI initiatives, review literature on best practices, develop change strategies, and train teams.

Qualifications

• Master's in nursing, engineering, health management, or related field, or approved Lean/Six Sigma/CPHQ/CPPS certification.
• Minimum 3 years in patient safety, quality improvement, or supervision.

Responsibilities

• Lead PI activities with cross-department teams to meet MU Health Care system goals.
• Review literature and assess feasibility for immediate adoption.
• Develop and implement process changes and training plans.
• Establish evaluation plans and deliver quarterly performance reports.
• Share improvements through publications or conference presentations.
• May perform unit/department duties as outlined in department documents.

Skills

Project management

Quality improvement

Patient safety

Literature review

Education

Master's degree or higher

Lean/Six Sigma Black Belt or healthcare quality certification (CPHQ/CPPS)

Job description

Overview

Shift: Monday - Friday, 8:00am - 5:00pm

Work Arrangement: On-Site

Department: Clinical Outcomes

Facility: University Hospital - 1 Hospital Drive, Columbia, MO

Compensation:

Base Pay Range: $68,266 - $111,426 per year, based on experience

About the Job

The Performance Improvement Professional (PIP) position is responsible for the design, implementation, and maintenance of specific health care delivery programs that lead to safe, efficient, effective, equitable, timely, patient-centered care across specific patient populations. Working collaboratively with patient care leaders, the PIP assures health programs are aligned with the health care system's strategic plan, and that quantifiable patient care delivery improvements are realized. Leads strategic projects for the system and/or local departments.

About MU Health Care

MU Health Care is proud to be named one of Forbes' Best-in-State Employers seven years in a row. We have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Our academic health system is home to seven hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital, as well as over 90 specialty clinics. Learn more about MU Health Care and living in mid-Missouri.

Employee Benefits

Health, vision and dental insurance coverage starting day one. Generous paid leave and paid time off, including ten holidays. Multiple retirement options, including 100% matching up to 8% and full vesting in three years. Tuition assistance for employees (75%) and immediate family members (50%). Discounts on cell phone plans, rental cars, gyms, hotels and more. See a comprehensive list of benefits here.

Detailed Job Description

• Lead performance improvement (PI) activities in areas of responsibility in collaboration with team leaders to achieve MU Health Care system goals. Develop briefs that persuade change based on urgency, evidence-based literature, current state, gap in actual and desired results, and confounding business factors. Establish and maintain cooperative working relationships in cross-departmental project teams.
• Review health care literature for best practices and perform an internal gap analysis to assess feasibility for immediate adoption. Collaborate with patient care leaders to review literature-based best-practice models for performance improvement and patient safety, and develop the plan and timeline to implement these practices.
• Develop and implement process changes based on best practices. Coach and refine process and behavioral changes within health care teams. Develop and deploy training plan for changing patient care/clinical team processes.
• Establish an evaluation plan to monitor adoption rates by health care team members. Prepare results reports, with targets, for immediate feedback to the patient care team, aggregating for at least quarterly reports to health system leaders. Once targets are met, facilitate the sharing of improvements to spread change across other relevant patient groups/clinical teams as directed by senior leaders.
• Contribute to evidence-based improvement sharing by preparing publications or presentations among other health care systems and/or professional group conferences.
• May complete unit/department specific duties and expectations as outlined in department documents.

Required Qualifications

• Master's degree in nursing, engineering, health management, business, or a related field; or Bachelor's degree and certification: Black Belt certification in Lean/Six Sigma; or Certification for Certified Professional in Healthcare Quality (CPHQ) by the National Association for Healthcare Quality (NAHQ); or Certified Professional in Patient Safety (CPPS) by the Institute for Healthcare Improvement (IHI).
• Three (3) years of experience in patient safety, quality improvement, or supervision.

Preferred Qualifications

• Three (3) years of clinical experience in nursing, respiratory therapy, or a related healthcare field.
• Additional license/certification requirements as determined by the hiring department.

Physical Demands

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required to ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.