Performance Improvement Lead

Piedmont Healthcare, Inc.; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Piedmont Healthcare, Inc. in Atlanta, GA seeks a Lead, Performance Improvement to drive and oversee improvement initiatives across clinical operations.

You will partner with clinical leaders and frontline staff to evaluate processes, identify gaps, and implement evidence-based interventions that raise quality and safety targets. Requires a Bachelor's degree with 1 year of healthcare operations/improvement experience; GA RN licensure if applicable; Lean, Six Sigma and CPHQ are preferred.

Qualifications

• Bachelor's degree in a closely related field is required.
• 1 year of work experience in clinical healthcare operations, performance improvement, project management or analysis is required.
• RN license in GA required if candidate is an RN; Lean Six Sigma and CPHQ are preferred.
• Certification in Lean, Six Sigma and CPHQ are preferred.

Responsibilities

• Facilitate and lead performance improvement initiatives.
• Support Piedmont's quality and safety priorities and targets.
• Evaluate current processes using quantitative/qualitative tools and collaborate with clinical leaders.
• Implement and monitor improvement interventions and report status to stakeholders.
• Be goal-oriented, data-driven, and demonstrate critical thinking.

Skills

Project management

Data analysis

Process improvement

Critical thinking

Education

Bachelor's Degree in Engineering, Nursing, Healthcare/Business Administration or related

Master's Degree in healthcare related field (Preferred)

Tools

Lean

Six Sigma

CPHQ (Preferred)

Job description

Overview

When you join Piedmont, you're not just changing your work environment. We open doors to real change in the lives we touch - especially yours. We're committed to bringing award-winning care to communities across Georgia and celebrating the strength our diversity creates. Together, we're doing big things. One employee, one team, and one community at a time.Piedmont is a place where your work truly matters—and where you're supported to do your best every day. We offer a collaborative culture, innovative resources, and leadership that is genuinely invested in your growth. With competitive benefits, wellness programs, and opportunities for advancement, you'll have what you need to thrive now and build a strong future.

Responsibilities

This position is responsible for facilitating/leading performance improvement initiatives, supporting Piedmont's quality and safety strategic priorities, such as Leapfrog Hospital Safety grades, Clinical Governance Councils, "Zero Harm" efforts, or any other improvement priorities, as they arise. The Lead evaluates the current state of a process, using quantitative and qualitative tools, and collaborates with clinical leaders, senior administrators, and frontline staff, from multiple disciplines, to implement and monitor improvement interventions. This role is responsible for timely execution and attaining performance targets and should be prepared to provide project status updates to key stakeholders and leaders as requested. Must be goal-oriented, data-driven, and demonstrate critical thinking skills.

Qualifications

Education

• Bachelor's Degree in Engineering, Nursing, Healthcare/Business Administration or a closely related field is Required
• Master's Degree in a healthcare related field Preferred

Work Experience

• 1 year of work experience in clinical healthcare operations, performance/process improvement, project management and analysis or a closely related field Required
• Previous experience in quality/process improvement Preferred

Licenses and Certifications

• If candidate is an RN, a current license in the State of Georgia as a Registered Nurse or NLC/eNLC Multistate License Required
• Certification in Lean, Six Sigma Preferred
• CPHQ - Certified Professional in Healthcare Quality Preferred

Business Unit : Company Name

Piedmont Clinic