Performance Improvement Facilitator

TEKsystems; Annapolis (MD); Hybrid; USD 90,000 - 128,000; Full time

Job summary

Luminis Health in Annapolis, MD is seeking a Performance Improvement Facilitator to drive system-wide improvements across patient care, quality, and operational efficiency.

You will partner with executives and frontline teams to lead Lean Six Sigma initiatives, coach leaders, and sustain measurable gains while advancing a culture of continuous improvement. This permanent role offers exposure to executive leadership and opportunities to shape strategic priorities within the health system.

Qualifications

• Bachelor of Science degree required; Masters preferred.
• 3–5 years in continuous improvement or project management.
• Lean Six Sigma Black Belt required; PMP preferred.

Responsibilities

• Lead system-wide improvement projects from planning through implementation.
• Partner with executive leadership to achieve strategic and operational goals.
• Facilitate process improvement workshops, project charters, and strategic planning sessions.
• Use Lean Six Sigma tools to improve efficiency, quality, and patient outcomes.
• Coach leaders and staff on best practices for project management and continuous improvement.
• Track project outcomes and ensure improvements are sustained.
• Mentor Performance Improvement team members and support departmental development.
• Build strong relationships with stakeholders and communicate progress at all levels of the organization.

Skills

Project coordination

Performance improvement

PI

Six Sigma

Healthcare

Hospital

Education

Bachelor's degree in science or related

Master's degree preferred

Tools

Microsoft Office Suite

Project management tools

Job description

Description

This role is perfect for someone who enjoys solving complex problems, leading change, and making a visible impact across an entire healthcare system.

As a Performance Improvement Facilitator, you will partner with executive leaders, department managers, and frontline teams to improve patient care, operational efficiency, and organizational performance. You'll lead high-impact projects that enhance quality, increase productivity, reduce costs, improve hospital throughput, strengthen workforce initiatives, and drive strategic priorities across the health system.

In this role, you'll act as a trusted advisor and change leader, guiding teams through process improvements using Lean and Six Sigma methodologies. You'll facilitate strategy sessions, coach leaders, manage large-scale initiatives, lead improvement events, and ensure projects deliver measurable, sustainable results.

You’ll also play a key role in building a culture of continuous improvement by providing training, mentoring team members, supporting new hire onboarding, and helping leaders identify opportunities for innovation and growth.

Key Responsibilities

• Lead system-wide improvement projects from planning through implementation.

• Partner with executive leadership to achieve strategic and operational goals.

• Facilitate process improvement workshops, project charters, and strategic planning sessions.

• Use Lean Six Sigma tools to improve efficiency, quality, and patient outcomes.

• Coach leaders and staff on best practices for project management and continuous improvement.

• Track project outcomes and ensure improvements are sustained.

• Mentor Performance Improvement team members and support departmental development.

• Build strong relationships with stakeholders and communicate progress at all levels of the organization.

What Makes This Role Exciting?

• Direct exposure to executive leadership.

• Opportunity to influence system-wide healthcare operations.

• Lead high-visibility projects with measurable impact.

• Serve as a change agent driving innovation and continuous improvement.

• Help shape the future of patient care and organizational excellence.

Skills

Project coordination, Performance improvement, PI, Six Sigma, Healthcare, Hospital

Top Skills Details

Project coordination,Performance improvement,PI,Six Sigma,Healthcare,Hospital

Additional Skills & Qualifications

Educational/Experience Requirements:

Bachelor of Science Degree or related discipline required; Masters preferred.

Experience working in a world‑class Lean working environment highly preferred.

Knowledge of basic PDSA, Lean concepts and continuous improvement-based tools and techniques required.

Proficient in Microsoft Office Suite.

Project Management experience and/or knowledge of project management tools preferred.

3 to 5 years of experience working in a continuous improvement and/or project management role

Required License/Certifications:

Lean Six Sigma Blackbelt required

PMP preferred

Experience Level

Expert Level

Job Type & Location

This is a Permanent position based out of Annapolis, MD.

Pay and Benefits

The pay range for this position is $90000.00 - $128000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Luminis Health provides medical, dental, and vision coverage for eligible employees, including options for spouses and dependents up to age 26, and in some cases, adult dependents with disabilities talentbrew.com talentbrew.com +1 . Employees can choose from multiple plans, including High Deductible (Green Plan), Network Only (Teal Plan), and PPO (Gold Plan), with contributions deducted pre‑tax to reduce tax liability talentbrew.com talentbrew.com +1 . Coverage includes preventive care, prescription medications, and access to in‑network providers, with employer contributions to Health Savings Accounts (HSA) for eligible plans talentbrew.com talentbrew.com . The organization also emphasizes mental health and well‑being, offering access to a wellbeing app with personal coaching, healthy habit tracking, and virtual visits through CareConnectNow luminishealthcareers.org luminishealthcareers.org +1 . The Employee Assistance Program (EAP) provides confidential support for personal and work‑related challenges, including counseling and resources for stress management talentbrew.com talentbrew.com . Professional Development and Education Employees have opportunities for career growth and continuing education, including seminars, workshops, and Clinical Education programs. Nursing and pharmacy residency programs provide hands‑on training and mentorship, while scholarships and financial aid support employees returning to school luminishealthcareers.org luminishealthcareers.org . Continuing Education Units (CEUs) are available for recent graduates to expand knowledge and advance their careers luminishealthcareers.org luminishealthcareers.org . Work-Life Balance and Recognition Luminis Health promotes flexible scheduling, such as the Weekender Program for RNs, to accommodate personal needs luminishealthcareers.org luminishealthcareers.org . Employees are recognized for their contributions through programs like the DAISY Award, celebrating compassionate and skillful care luminishealthcareers.org luminishealthcareers.org . The workplace culture emphasizes teamwork, patient‑centered care, and a supportive environment aligned with the organizations R.I.S.E values luminishealthcareers.org luminishealthcarears.org . Additional Perks Employees can participate in wellness committees, access coaching for personal goals, and enjoy a variety of workplace perks designed to enhance both professional and personal life luminishealthcareers.org luminishealthcarears.org . The benefits package is structured to foster physical health, mental well‑being, financial security, and ongoing professional development. Overall, Luminis Healths benefits aim to create a holistic support system for employees, combining healthcare coverage, wellness resources, educational opportunities, and recognition programs to promote a balanced and fulfilling work experience luminishealthcarears.org luminishealthcarears.org +2 .

Application Deadline

This position is anticipated to close on Oct 26, 2026.

Workplace Type

This is a hybrid position in Annapolis,MD.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.