Performance Analyst

Cushman Wakefield Multifamily; United States; Remote; USD 70,000 - 84,000; Full time

Job summary

An established industry player is seeking a Performance Analyst to enhance their performance program. This role involves analyzing performance data, implementing strategic plans for optimization, and ensuring alignment with critical performance indicators. The ideal candidate will possess strong analytical skills and experience in commercial real estate, fostering a culture of continuous improvement. This position offers a unique opportunity to make a significant impact within a dynamic team, driving innovation and operational excellence. If you are passionate about performance analysis and eager to contribute to a forward-thinking organization, this role is perfect for you.

Qualifications

• 3-5 years of commercial real estate experience preferred.
• Strong proficiency in Excel and data analysis tools.

Responsibilities

• Manage performance program and ensure alignment with organizational goals.
• Conduct performance reviews and develop strategic action plans.

Skills

Performance Analysis

Data Analysis

Communication Skills

Problem-Solving

Analytical Skills

Education

Bachelor’s degree in Business

Tools

Excel

PowerPoint

SmartSheet

SharePoint

PowerBI

Tableau

SQL

Alteryx

Job description

Job Title

Performance Analyst

Job Description Summary

The Performance Analyst will report to the Performance and Innovation Lead and play a pivotal role within the organization by overseeing the performance program and ensuring services within Account Management, IFM, Transactions, Portfolio Strategy, Lease Administration, and Project Management meet or surpass all Critical Performance Indicators (CPIs) and Key Performance Indicators (KPIs). The ideal candidate will be adept at analyzing performance data to identify trends, forecast outcomes, and implement strategic plans for optimization. Their goal is to maintain high performance levels across all delivery metrics while fostering a culture of continuous improvement and operational excellence.

Job Description

Essential Functions and Responsibilities:

• Performance Management: Actively manage the performance program on a day-to-day basis, ensuring alignment with organizational goals and identifying opportunities for enhancement.
• Data Collection and Analysis: Gather and interpret data related to the performance of commercial real estate properties and management operations.
• Performance Reviews: Proactively conduct regular performance reviews to pinpoint areas for improvement and develop strategic action plans accordingly.
• Training and Support: Provide training and support to team members on performance measurement and improvement methodologies.
• Program Coordination: Facilitate seamless coordination across Account and Client teams to ensure program success and alignment.
• Strategic Partnership: Act as a strategic thought partner and trusted advisor, ensuring the continuity of operations.
• Performance Metrics Tracking: Monitor, analyze, and report on performance metrics, ensuring they align with established CPIs and KPIs.
• SOP Development: Support the development of Standard Operating Procedures (SOPs) for program initiatives and new processes to standardize and improve efficiency.
• Stakeholder Collaboration: Collaborate with internal stakeholders to analyze and interpret performance data and suggest operational improvements.
• Enabling Function Support: Provide support for enabling functions, such as HR, sourcing, finance, and technology, as needed.
• Proactive Issue Resolution: Identify operational concerns proactively and devise strategies to mitigate issues before they escalate.
• Innovation: Champion the identification and development of new technologies and methodologies to drive program advancement, fostering a culture of innovation within the organization.

Skills and Experience

• Bachelor’s degree in Business or a related field.
• Preferred qualifications include 3-5 years of relevant commercial real estate experience, particularly in developing, tracking, and analyzing key performance indicators.
• Strong computer proficiency, particularly in Excel, Word, Outlook, and PowerPoint, along with experience using online software platforms for data analysis.
• Proven experience in performance analysis, preferably within the commercial real estate sector.
• Excellent communication and presentation skills.
• Familiarity with SmartSheet, SharePoint, PowerBI, Tableau, SQL, and Alteryx is preferred.
• Strong business acumen and analytical skills with the ability to transform data into compelling narratives.

Competencies

• Excellent analytical and problem-solving skills.
• Experience working with CRM and Analytics applications.
• Critical thinker with an understanding of processes, interconnections, and relationships.
• A knack for innovation and problem-solving with a collaborative, solutions-oriented working style.
• Versatility and ability to multi-task and work independently and collaboratively in a cross-functional work environment with diverse skills and cultures.
• Possess a positive attitude with a flexible and responsive approach to problem-solving.

Compensation

The compensation for the position is: $70,805.00 - $83,300.00. Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

Contact Information

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email. Please refer to the job title and job location when you contact us.