Per Diem Patient Access Pro | $2k Sign-On Bonus

Optum; Delhi (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Optum’s Patient Access Representative role at O'Connor Hospital in Delhi, NY offers a per diem schedule with potential to cover all shifts within a 24-hour day. You will welcome patients, collect demographics and insurance information, verify eligibility, and coordinate scheduling before discharge.

The position emphasizes compassionate service, accurate data entry, and strong communication, with on-the-job training and opportunities for growth within the organization.

Qualifications

• High School Diploma/GED (or higher).
• 1+ years of customer service experience.
• Ability to work per-diem hours (8-16 hours per week) with potential to cover all shifts within a 24-hour day.
• Must be 18 years of age OR older.
• Access to reliable transportation & valid US driver's license.

Responsibilities

• Communicates directly with patients and/or families to complete the registration process by collecting demographics, health information, and verifying insurance eligibility.
• Uses computer systems to enter, access or verify patient data in real-time, ensuring accuracy and completeness.
• Gathers clinical information and processes referrals, pre-certification, pre-determination, and pre-authorization per plan requirements.
• Verifies insurance coverage and creates price estimates and reverifications as needed.
• Collects patient co-pays and discusses out-of-pocket obligations with patients.
• Identifies outstanding balances from prior visits and attempts to collect amounts due.
• Coordinates with provider offices to confirm and schedule patient services prior to discharge.
• Responds to patient and caregiver inquiries with compassion and professionalism.
• Generates and analyses patient data reports and follows up on issues and inconsistencies.
• Maintains knowledge of registration requirements across multiple hospital units.

Skills

Customer service

Communication

Reliability

Time management

Education

High School Diploma/GED

Job description

Optum’s Patient Access Representative role at O'Connor Hospital in Delhi, NY offers a per diem schedule with potential to cover all shifts within a 24-hour day. You will welcome patients, collect demographics and insurance information, verify eligibility, and coordinate scheduling before discharge.

The position emphasizes compassionate service, accurate data entry, and strong communication, with on-the-job training and opportunities for growth within the organization.