Per Diem Family Support Associate

High Point & SEMCOA

Taunton (MA)

On-site

USD 25,000 - 32,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability (Long & Short-term)

401k Retirement

Employee Assistance Program

Bonuses & Referrals

Free classes to become Counselor or Re

Education days to use towards CEU's

Free meals at select programs

Unmatched Leave Time (FT employees can

Job summary

SEMCOA's Taunton Family Center in Taunton, MA seeks a Family Support Associate to provide compassionate, confidential support to families in crisis, ensure safety, and assist with housing stability programs.

You will complete documentation, maintain a therapeutic environment, participate in trainings, and collaborate with supervisors. A high school diploma and at least 1 year in behavioral health is preferred; per diem status may apply.

Qualifications

High school diploma or GED required or preferred.
One year of experience in substance use or behavioral health is preferred but not required.

Responsibilities

Monitor the milieu and observe patients at all times to ensure safety.
Enter findings into the EHR at a minimum hourly.
Maintain a clean, therapeutic environment and restock supplies as needed.
Attend supervision with supervisor twice monthly and mandatory meetings.
Maintain confidentiality per 42 CFR Part 2 and HIPAA guidelines.
Provide families with informational resources about surrounding area.
Complete admission/discharge documentation and ensure proper program records.

Skills

Verbal communication

Written communication

Crisis de-escalation

Empathy

Confidentiality

Education

High school diploma or GED

Tools

EHR system

Basic computer skills

Job description

Location: Taunton Family Center - SEMCOA - Taunton, MA
Education: Minimum of a high school diploma or equivalent GED, preferred
Pay Range: $18-$23/hr dependent on experience
Status: Per Diem

About Us

SEMCOA's (Southeast Massachusetts Council on Advocacy) mission is to advocate for and provide support to individuals, families, and communities in the areas of substance use, mental illness, domestic violence, homelessness, and parenting. SEMCOA operates four emergency assistance family shelters that provide supportive services to families and assist them with securing permanent housing. SEMCOA also provides residential recovery home treatment to individuals with substance use disorders, as well as transitional and permanent housing stability and support programs. Our portfolio also includes two graduate sober houses, the Family Preservation Program, as well as Greater Brockton and Greater Attleboro Taunton Healthy Families programs.

Family Support Associate Requirements

TB Screening
CPR Certification
HPAO crisis de-escalation program
Confidentiality training (42 CFR, Part2 and 45 CFR parts 160 & 164 HIPAA)
Therapeutic Boundaries Training
Ability to care for diverse populations
Incident Report Training
All Hazards Training
Infection Control Training
Ability to lift 50 lbs.
Basic Computer Skills
Ability to communicate verbally and in writing

Family Support Associate Duties and Responsibilities

Compliance with Federal Regulations regarding 42 CFR Part 2; Confidentiality of Substance Use Disorder and HIPAA Regulations;
Reviews and adheres to posted shift assignment at the start of shift;
Observation and accounting of all patients at all times to ensure safety, entering findings of patient status into the EHR at a minimum of hourly;
Monitor the milieu including bathrooms and group room for safe, clean and therapeutic environment at hourly and/or as needed;
Understanding of emergency procedures and codes and remain calm in a crisis;
Maintain therapeutic boundaries by setting limits and enforcing rules in a respectful manner;
Perform room inspections per policy and bag searches when directed;
Ensure the unit is neat and clean, performing end of shift duties to maintain a therapeutic environment for patients and staff, and restock supplies as needed;
Attends Supervision with assigned supervisor twice monthly and/or as needed based on status or concerns and attend mandatory meetings;
Maintain logs which include, but are not limited to sign out book, visitor book, chore sheet, FSA shift checklist & drill roster;
Complete Incident/Environmental Report forms when required;
Understand and implement program policies, EOHLC Scope of Services, Program Guidelines and DHCD Uniform Shelter Rules;
Have thorough knowledge of 51A filing of child abuse and neglect in accordance with company policy;
Welcomes families and conduct thorough orientation upon arrival;
Maintain strong rapport and open communication with participants;
Responsible for all admission/discharge documentation, if applicable;
Provide family with informational resources about surrounding area;
Complete a minimum of three facility checks during your shift, paying special attention to alarms and locks;
Model appropriate parenting techniques for all families;
Relieve co-workers on time and never leave the facility unattended;
Assist with preparing a vacated room/unit for a new family arriving;
Assist with program cleaning as needed;
Perform any other duties as assigned by Program Director or COO.

Family Support Associate Qualifications

A minimum of a high school diploma or equivalent GED, preferred;
One year of experience in substance use or behavioral health field is preferred by not required.

Benefits