Per Diem Concierge & Guest Services Expert

Crestwood Manor; Whiting (NJ); On-site; USD 22,386 - 23,419; Part time

Benefits offered by this job

401k (Company Match If Eligibility is

Credit Union

Voluntary Benefits (including DailyPay

Employee & Resident Bonus Referral

Employee Assistance Program

Job summary

Crestwood Manor in Whiting, NJ is seeking a courteous per diem Concierge to join our team. The role focuses on delivering the highest level of hospitality to guests and residents, first impressions, and daily support at the community.

Responsibilities include handling calls, answering inquiries, routing work orders, making reservations for the guest house, handling packages, and ensuring confidentiality and safety procedures are followed.

Qualifications

• High School Diploma or equivalent required.
• Experience in a hospitality customer service role preferred.

Responsibilities

• Respond to all calls promptly; provide information, take messages and route calls as needed.
• Answer inquiries from residents, visitors and staff with courtesy and positivity; meet customer service standards.

Skills

Hospitality customer service

Education

High School Diploma

Job description

Crestwood Manor in Whiting, NJ is seeking a courteous per diem Concierge to join our team. The role focuses on delivering the highest level of hospitality to guests and residents, first impressions, and daily support at the community.

Responsibilities include handling calls, answering inquiries, routing work orders, making reservations for the guest house, handling packages, and ensuring confidentiality and safety procedures are followed.