Per Diem Call Center Specialist — Patient-Focused

Wood County Hospital; Wisconsin; On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Prescription drug coverage

Flexible spending accounts

Life insurance with AD&D

Disability insurance (short/long term)

Employer-matched 403(b)

Pension plan

Vacation and holidays

Tuition reimbursement

Job summary

Wood County Hospital is seeking a Call Center Representative for per diem shifts at the Main Hospital. You will operate the main telephone console, handle paging, monitor alarm panels, and assist patients with calls and inquiries.

Duties include taking and relaying messages, paging emergencies, and directing callers professionally. The role emphasizes courteous, informative communication and reliable coverage in a fast-paced healthcare setting with opportunities to grow within a cutting-edge

Qualifications

• Prior call center experience preferred.
• Strong communication and listening skills required.
• Polite, professional telephone manner with callers.

Responsibilities

• Operate the switchboard and answer/direct calls.
• Take and relay messages accurately.
• Page individuals and issue announcements as needed.
• Assist callers with questions and route to appropriate departments.

Skills

Call center experience

Excellent communication

Telephone etiquette

Job description

Wood County Hospital is seeking a Call Center Representative for per diem shifts at the Main Hospital. You will operate the main telephone console, handle paging, monitor alarm panels, and assist patients with calls and inquiries.

Duties include taking and relaying messages, paging emergencies, and directing callers professionally. The role emphasizes courteous, informative communication and reliable coverage in a fast-paced healthcare setting with opportunities to grow within a cutting-edge