Per Diem Call Center Associate – Emergency Communications

Montefiore St. Luke’s Cornwall; City of Newburgh (NY); Presencial; USD 22.000 - 32.000; A tiempo parcial

Descripción de la vacante

Montefiore St. Luke’s Cornwall in Newburgh, NY seeks an Associate in the Call Center to operate the call center system, relay calls, and support hospital communications. Per diem role with flexible hours, handling emergency notifications and paging, while ensuring equipment issues are reported promptly.

The position requires a High School diploma, English communication skills, and at least one year of experience with similar equipment, along with strong customer service capabilities.

Formación

• High School diploma or equivalent required.
• Ability to read, write and communicate in English.
• One year experience with similar equipment.
• Strong customer service skills required.
• Computer skills required.

Responsabilidades

• Operate the call center system to relay incoming, outgoing, and interoffice calls.
• Perform miscellaneous hospital communications.
• Notify personnel in emergency situations.
• Handle paging system and report equipment problems to appropriate personnel.

Conocimientos

Customer service

Call center equipment

Computer skills

Educación

High School diploma or equivalent

Descripción del empleo

Montefiore St. Luke’s Cornwall in Newburgh, NY seeks an Associate in the Call Center to operate the call center system, relay calls, and support hospital communications. Per diem role with flexible hours, handling emergency notifications and paging, while ensuring equipment issues are reported promptly.

The position requires a High School diploma, English communication skills, and at least one year of experience with similar equipment, along with strong customer service capabilities.