Associate, Call Center

Montefiore St. Luke’s Cornwall; City of Newburgh (NY); Sur place; USD 22 000 - 32 000; Temps partiel

Résumé du poste

Montefiore St. Luke’s Cornwall in Newburgh, NY seeks an Associate in the Call Center to operate the call center system, relay calls, and support hospital communications. Per diem role with flexible hours, handling emergency notifications and paging, while ensuring equipment issues are reported promptly.

The position requires a High School diploma, English communication skills, and at least one year of experience with similar equipment, along with strong customer service capabilities.

Qualifications

• High School diploma or equivalent required.
• Ability to read, write and communicate in English.
• One year experience with similar equipment.
• Strong customer service skills required.
• Computer skills required.

Responsabilités

• Operate the call center system to relay incoming, outgoing, and interoffice calls.
• Perform miscellaneous hospital communications.
• Notify personnel in emergency situations.
• Handle paging system and report equipment problems to appropriate personnel.

Connaissances

Customer service

Call center equipment

Computer skills

Formation

High School diploma or equivalent

Description du poste

## Associate, Call CenterApply: 70 Dubois Street: Per diem: Posted Today: JR234319**City/State:**Newburgh, New York**Department:**Information Technology Support**Bargaining Unit:**1199**Work Days:**PER DIEM**Scheduled Hours:**Per Diem**Scheduled Daily Hours:**Hours Vary**Hourly Rate/Range:**$19.49**Sign-On Bonus:**N/AFor positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.Operates the call center system to relay incoming, outgoing, and interoffice calls. Performs miscellaneous hospital communications. Is responsible for notification of personnel in emergency situations. Handles paging system and reports any equipment problems to appropriate personnel.**Education/Training**: High School diploma or equivalent required. Ability to read, write and communicate in English.**Experience:** Strong customer service skills required. One year previous experience with similar equipment. Computer skills required.**Licensure, Registration or Certification:** N/A