Per Diem Adjuster

Sedgwick; Austin (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

Sedgwick is seeking a Per Diem Adjuster to handle losses and claims for property and casualty insurers. You will examine policies, interview claimants, consult records, and negotiate settlements. The role requires a state adjuster license and a Bachelor’s degree, with IIA-AIC designation pursued within 12–18 months.

You’ll perform assessments, revise reserves, and may participate in litigation. Travel is required as needed; strong communication and organizational skills are essential.

Qualifications

• Bachelor's degree preferred; professional licensure required.
• Plan to obtain IIA-AIC within 12–18 months.
• State license as adjuster required.
• No prior experience required.
• Strong communication and organizational skills.

Responsibilities

• Examine policies and records to determine coverage.
• Interview claimants and witnesses by phone or in writing.
• Consult police/hospital records for liability and investigation methods.
• Estimate cost of repair, replacement, or compensation.
• Prepare findings and negotiate settlements with claimants.
• Recommend litigation when settlement not possible.
• Attend litigation hearings.
• Revise reserves in claims files to cover costs.
• Assist in loss experience reporting to support profitability.
• Travel as required.

Skills

Communication

Presentation skills

Customer service

Interpersonal skills

Time management

Independence

Education

Bachelor's degree

IIA-AIC designation within 12–18 months

State adjuster license

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance

Per Diem Adjuster

PRIMARY PURPOSE

To handle losses and claims for property and casualty insurers.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Examines insurance policies and other records to determine insurance coverage.
• Interviews, telephones, and/or corresponds with claimant and witnesses regarding claim.
• Consults police and hospital records and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
• Estimates cost of repair, replacement, or compensation.
• Prepares report of findings and negotiates settlement with claimant.
• Recommends litigation by legal department when settlement cannot be negotiated.
• Attends litigation hearings.
• Revises case reserves in assigned claims files to cover probable costs.
• Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS

• Education & Licensing: Bachelor's degree from an accredited college or university preferred.
• Obtain IIA-AIC designation within 12 to 18 months.
• Appropriate state adjuster license is required.
• Experience: None.
• Skills & Knowledge: Strong oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Demonstrated commitment to timely reporting.
• Strong customer service skills.
• Strong interpersonal skills.
• Attention to detail and accuracy.
• Good time management and organizational skills.
• Ability to work independently or in a team environment.
• Ability to meet or exceed Performance Competencies.

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental

Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Physical

Must be able to stand and/or walk for long periods of time. Must be able to kneel, squat or bend. Must be able to work outdoors in hot and/or cold weather conditions. Have the ability to climb, crawl, stoop, kneel, reach/working overhead. Be able to lift/carry up to 50 pounds. Be able to push/pull up to 100 pounds. Be able to drive up to 4 hours per day. Must have continual use of manual dexterity.

Auditory/Visual

Hearing, vision and talking. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.