Peoria Branch Leader: Growth, Ops & Service

Capco Crane & Hoist, Inc.; Peoria (IL); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health plans

Dental plans

401K

Yearly bonuses

Job summary

Capco Crane & Hoist, Inc. is seeking a Branch Manager to lead and grow the Peoria, IL branch within the Service team. The role focuses on revenue growth, operational excellence, and developing a high-performance culture.

The Branch Manager will drive profitability, manage daily branch operations, and work with sales and leadership to meet financial targets while ensuring safety and quality in service delivery.

Qualifications

• Bachelor’s degree in business, operations, or related field, or equivalent experience.
• Proven track record in branch leadership and revenue growth.
• Strong communication and team development skills.

Responsibilities

• Manage branch operations and uphold a strong safety culture, including monthly safety meetings.
• Achieve operational targets, budget goals, and profitability through P&L analysis and inventory management.
• Drive customer satisfaction by partnering with the sales team and maintaining high service standards with top customers and prospects.
• Conduct monthly branch operations meetings to ensure accountability for goals and objectives.
• Provide input to company leadership on branch growth strategies and operational performance.
• Lead, mentor, and develop team members through performance management, training, and coaching.
• Serve as the point of contact for facility, vehicle, and equipment maintenance.
• Maintain and expand technical and professional knowledge through workshops, networking, and industry associations.
• Meet operational goals and targets while monitoring performance metrics.
• Oversee daily activities of the operations and service teams.
• Provide ongoing training to enhance staff capabilities and service delivery.
• Build strong customer relationships by understanding key accounts and their needs.
• Sales management of the local team. Holding them accountable for quote, order and sales targets.

Skills

Leadership

P&L management

Sales coordination

Team development

Communication

Office software

Education

Bachelor’s degree in business, operations, or related field, or equivalent work experience

Job description

Capco Crane & Hoist, Inc. is seeking a Branch Manager to lead and grow the Peoria, IL branch within the Service team. The role focuses on revenue growth, operational excellence, and developing a high-performance culture.

The Branch Manager will drive profitability, manage daily branch operations, and work with sales and leadership to meet financial targets while ensuring safety and quality in service delivery.